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Petplan: Pet insurance reviews

View other Petplan products
4.67
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

10 out of 10 service

5
Best company out there allway looks afther my needs Reviewed on: 22nd September 2021
ian mcarthur's avatar
ian mcarthur

Great company

5
Great company easy to use website, easily laid out documents and worded in such away that all can understand. Love that the have a exclusion section that clearly lays out all the info you need. Well be using these again for the next furry friend to join our house. Reviewed on: 22nd September 2021
Naomi Griffiths's avatar
Naomi Griffiths

Petplan has always been our choice of pet insurance and its the peace of mind that makes us loyal customers

5
Petplan offers the best life coverage for our pet in an affordable way. The peace of mind is invaluable though Reviewed on: 22nd September 2021
Pearl 's avatar
Pearl

A insurance you can trust

5
Petplan has always made claims easy when you are going through a hard time with your pet being ill Reviewed on: 22nd September 2021
Lisa Burton's avatar
Lisa Burton

Outstanding

5
Iv never had an issue with petplan paying out - my cockerpoo has been very poorly since she was 1 years old and petplan have been amazing with paying the vets for all her medication for the last 2 years, completely hassle free which is what you need when you have a hectic lifestyle one less stress. I was recommended them when I first got my dog and I would recommend them to others. Reviewed on: 22nd September 2021
Sarah's avatar
Sarah

Great insurance company

5
All very straightforward to set up and piece of mind that my dog is protected. Reviewed on: 22nd September 2021
C Marshall's avatar
C Marshall

Very happy pet owner

5
I have been with Petplan for many years and it now that my pets are aging with medical problems that I can confidently say my Petplan insurance is worth every penny. My claims have been paid promptly with a break down. I feel very reassured that I am able to help my pets as best as I can without the worry of not being able to fund their treatment. Reviewed on: 21st September 2021
Jackson's avatar
Jackson

Excellent

5
I wouldn't go with anyone else for pet insurance. Petplan have always paid out straight away never any issues and easy to get hold of if you need them. Reviewed on: 21st September 2021
Echo Stead 's avatar
Echo Stead

So far so good

4
We were given 4 weeks free cover when we picked up our new pup and after talking with friends, who are existing Petplan customers, we decided to continue with the policy. It was easy to apply and the customer services team we're extremely professional and helpful when we needed their assistance. I haven't given full stars yet as I'm a new customer but I'm sure we won't be disappointed! Reviewed on: 21st September 2021
Sara Woodall's avatar
Sara Woodall

Really Quick

5
I can’t praise them enough. You have a poorly pet, the last thing you want is fighting a claim. Petplan is brilliant you put you claim in ,they deal with your vet and claim is paid. Couldn’t ask for anything more. Reviewed on: 21st September 2021
Julia Buckle's avatar
Julia Buckle

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