Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Petplan: Pet insurance reviews

View other Petplan products
4.68
Based on 2,350 reviews, last reviewed 21st Aug 2026
700% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Expensive but worth every penny. Lola is now 8 but we’ve had Petplan insurance for her since bringing her home. Each year the price goes up and it is very expensive. But because Lola ... Read more Reviewed on: 21st August 2026
Wammer's avatar
Wammer

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
Meir's avatar
Meir
Read all reviews Write a review

About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Petplan Pet insurance reviews (2350)

Very happy pet owner

5
I have been with Petplan for many years and it now that my pets are aging with medical problems that I can confidently say my Petplan insurance is worth every penny. My claims have been paid promptly with a break down. I feel very reassured that I am able to help my pets as best as I can without the worry of not being able to fund their treatment. Reviewed on: 21st September 2021
Jackson's avatar
Jackson

Excellent

5
I wouldn't go with anyone else for pet insurance. Petplan have always paid out straight away never any issues and easy to get hold of if you need them. Reviewed on: 21st September 2021
Echo Stead 's avatar
Echo Stead

So far so good

4
We were given 4 weeks free cover when we picked up our new pup and after talking with friends, who are existing Petplan customers, we decided to continue with the policy. It was easy to apply and the customer services team we're extremely professional and helpful when we needed their assistance. I haven't given full stars yet as I'm a new customer but I'm sure we won't be disappointed! Reviewed on: 21st September 2021
Sara Woodall's avatar
Sara Woodall

Really Quick

5
I can’t praise them enough. You have a poorly pet, the last thing you want is fighting a claim. Petplan is brilliant you put you claim in ,they deal with your vet and claim is paid. Couldn’t ask for anything more. Reviewed on: 21st September 2021
Julia Buckle's avatar
Julia Buckle

Amazing!

5
Honestly don’t know what I would of done without Petplan they have been fantastic, very helpful and helped pay for surgery for my dog!! So glad I’ve taken another year out. Reviewed on: 21st September 2021
courtst97@gmail.com's avatar
[email protected]

Best pet insurance ever!

5
My dog developed a serious ongoing condition and Petplan have been with me every step of the way, supporting his hospital treatment and ongoing medication. Very helpful and friendly advisors have made this horrible and scary time a little less awful Reviewed on: 21st September 2021
Karen Smith's avatar
Karen Smith

An insurance company that pays out without an argument!

5
Sadly my cat got hit by a car. The vet saved her life. £3800 per plan paid directly to my vet. No hassle. An amazing company that I will always insure my animals with Reviewed on: 20th September 2021
Polly 's avatar
Polly

Peace of mind

5
Always an exceptional service. Easy to make a claim. Prompt payments and clear explanations. Peace of mind for any pet owner. Thankyou for all your help over the years. Reviewed on: 20th September 2021
JON CATON's avatar
JON CATON

Very happy with service provided

5
My experience was very good from start to finish , well informed what was going on at all times. Reviewed on: 20th September 2021
Joyce Smith's avatar
Joyce Smith

Peace of mind

5
Having my pet insured with PetPlan has given me such peace of mind. Friendly team and clear information. Reviewed on: 20th September 2021
Sue Colin Thomas's avatar
Sue Colin Thomas

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill