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Petplan: Pet insurance reviews

View other Petplan products
4.67
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
Meir's avatar
Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Amazing!

5
Honestly don’t know what I would of done without Petplan they have been fantastic, very helpful and helped pay for surgery for my dog!! So glad I’ve taken another year out. Reviewed on: 21st September 2021
courtst97@gmail.com's avatar
[email protected]

Best pet insurance ever!

5
My dog developed a serious ongoing condition and Petplan have been with me every step of the way, supporting his hospital treatment and ongoing medication. Very helpful and friendly advisors have made this horrible and scary time a little less awful Reviewed on: 21st September 2021
Karen Smith's avatar
Karen Smith

An insurance company that pays out without an argument!

5
Sadly my cat got hit by a car. The vet saved her life. £3800 per plan paid directly to my vet. No hassle. An amazing company that I will always insure my animals with Reviewed on: 20th September 2021
Polly 's avatar
Polly

Peace of mind

5
Always an exceptional service. Easy to make a claim. Prompt payments and clear explanations. Peace of mind for any pet owner. Thankyou for all your help over the years. Reviewed on: 20th September 2021
JON CATON's avatar
JON CATON

Very happy with service provided

5
My experience was very good from start to finish , well informed what was going on at all times. Reviewed on: 20th September 2021
Joyce Smith's avatar
Joyce Smith

Peace of mind

5
Having my pet insured with PetPlan has given me such peace of mind. Friendly team and clear information. Reviewed on: 20th September 2021
Sue Colin Thomas's avatar
Sue Colin Thomas

Very trusted insurer!!!

5
I wouldn’t want to go with anyone else! Petplan is easily the most reliable and best for your pet. I also know when my dogs insurance is due as petplan give you a date of when you want to pay/an available date suitable for you. With my previous insurer, I never knew when my dogs insurance was due. Definitely recommend petplan to anyone with a furry friend!❤️ Reviewed on: 20th September 2021
Remmy Vinall's avatar
Remmy Vinall

Easy and efficient

5
Superb service and responsive , very helpful and friendly staff Reviewed on: 20th September 2021
Williams's avatar
Williams

always insured pets with you, and always been pleased with your service

5
Always been insured with you for many years for different dogs, and always received very good service from you. thanks Reviewed on: 20th September 2021
maureen Harris's avatar
maureen Harris

No-hassle direct-pay when needed

5
No fuss, no hassle, if there’s an issue and you need to claim, PetPlan will sort this out directly with your vet, so all you have to worry about is the excess. Reviewed on: 20th September 2021
michelle.rihoy@hotmail.com's avatar
[email protected]

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