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Petplan: Pet insurance reviews

View other Petplan products
4.68
Based on 2,350 reviews, last reviewed 21st Aug 2026
700% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Expensive but worth every penny. Lola is now 8 but we’ve had Petplan insurance for her since bringing her home. Each year the price goes up and it is very expensive. But because Lola ... Read more Reviewed on: 21st August 2026
Wammer's avatar
Wammer

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2350)

Very trusted insurer!!!

5
I wouldn’t want to go with anyone else! Petplan is easily the most reliable and best for your pet. I also know when my dogs insurance is due as petplan give you a date of when you want to pay/an available date suitable for you. With my previous insurer, I never knew when my dogs insurance was due. Definitely recommend petplan to anyone with a furry friend!❤️ Reviewed on: 20th September 2021
Remmy Vinall's avatar
Remmy Vinall

Easy and efficient

5
Superb service and responsive , very helpful and friendly staff Reviewed on: 20th September 2021
Williams's avatar
Williams

always insured pets with you, and always been pleased with your service

5
Always been insured with you for many years for different dogs, and always received very good service from you. thanks Reviewed on: 20th September 2021
maureen Harris's avatar
maureen Harris

No-hassle direct-pay when needed

5
No fuss, no hassle, if there’s an issue and you need to claim, PetPlan will sort this out directly with your vet, so all you have to worry about is the excess. Reviewed on: 20th September 2021
michelle.rihoy@hotmail.com's avatar
[email protected]

Cover for Tess

5
Very clearly explained for an “old lady” Reviewed on: 20th September 2021
Car pool le Betteley's avatar
Car pool le Betteley

Always helpful & professional

5
Excellent company & always ready to help with any problems. Reviewed on: 20th September 2021
Kevin's avatar
Kevin

Peace of mind

5
Quick and easy to review and choose best cover for my pet Reviewed on: 20th September 2021
Michael Britton's avatar
Michael Britton

Great value

5
Never had a problem with claiming,always pay out quick,very helpful on the phone Reviewed on: 20th September 2021
Donna Hatton's avatar
Donna Hatton

Amazing!!

5
Petplan is new to me but I found it so easy to set up, I'm very happy with the result and how cheap it is. It fits me perfectly. Reviewed on: 20th September 2021
Chelsea hollis's avatar
Chelsea hollis

Great petplan insurance

5
I would have been lost if my cat not been covered with petplan, she had mass cancer on 1 lung and small tumors on the other lung, had test my vets then had to go northwich for scans My vets and norwich vets helped petplan covered most of this treatment and couldnt be more helpful., Reviewed on: 20th September 2021
Yvonne Ellis's avatar
Yvonne Ellis

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