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Petplan: Pet insurance reviews

View other Petplan products
4.67
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Cover for Tess

5
Very clearly explained for an “old lady” Reviewed on: 20th September 2021
Car pool le Betteley's avatar
Car pool le Betteley

Always helpful & professional

5
Excellent company & always ready to help with any problems. Reviewed on: 20th September 2021
Kevin's avatar
Kevin

Peace of mind

5
Quick and easy to review and choose best cover for my pet Reviewed on: 20th September 2021
Michael Britton's avatar
Michael Britton

Great value

5
Never had a problem with claiming,always pay out quick,very helpful on the phone Reviewed on: 20th September 2021
Donna Hatton's avatar
Donna Hatton

Amazing!!

5
Petplan is new to me but I found it so easy to set up, I'm very happy with the result and how cheap it is. It fits me perfectly. Reviewed on: 20th September 2021
Chelsea hollis's avatar
Chelsea hollis

Great petplan insurance

5
I would have been lost if my cat not been covered with petplan, she had mass cancer on 1 lung and small tumors on the other lung, had test my vets then had to go northwich for scans My vets and norwich vets helped petplan covered most of this treatment and couldnt be more helpful., Reviewed on: 20th September 2021
Yvonne Ellis's avatar
Yvonne Ellis

Excellent Cover from Insurance Company who care

5
Mt pet has been with PetPlan since she was 8 weeks old, she in=s now 10 years old. She has had some significant problems in her life including extreme food allergies. These have led to her suffering a number of aliments and PetPlan have ALWAYS been there to offer support and to pay claims promptly and with no quibbling. Its nice when you phone them that they enquire after my dogs health, they care. Reviewed on: 20th September 2021
Happy Pet Owner's avatar
Happy Pet Owner

Fantastic Service

5
Great price insurance and they deal quickly, sensitively and reliably with any queries and/or claims Reviewed on: 20th September 2021
Nicola Sanders's avatar
Nicola Sanders

Excellent customer service

5
Unfortunately i have had to claim on more than one occasion, but the quality of service I have received was excellent. Reviewed on: 20th September 2021
Sarah's avatar
Sarah

Peace of mind

5
Excellent cover, easy to arrange and when we needed it - it was there as we wanted and very simple payment through vets. Exactly what you need. Reviewed on: 20th September 2021
Rich's avatar
Rich

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