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Petplan: Pet insurance reviews

View other Petplan products
4.72
Based on 2,343 reviews, last reviewed 12th May 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

My dog became poorly and required tests, an overnigh... My dog became poorly and required tests, an overnight stay at a vet hospital. All the claim was sorted out between the vets and Petplan so quickly. I ... Read more Reviewed on: 15th October 2025
Charlotte G's avatar
Charlotte G

Latest lowest rating:

1

Repeated underwriting errors for 10years! We insured our Siberian Husky, Ghost (our son), with Petplan from puppyhood because we trusted their reputation and believed we were choosing the best... Read more Reviewed on: 12th May 2026
Ayoni Singh's avatar
Ayoni Singh
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2343)

Amazing!!

5
Petplan is new to me but I found it so easy to set up, I'm very happy with the result and how cheap it is. It fits me perfectly. Reviewed on: 20th September 2021
Chelsea hollis's avatar
Chelsea hollis

Great petplan insurance

5
I would have been lost if my cat not been covered with petplan, she had mass cancer on 1 lung and small tumors on the other lung, had test my vets then had to go northwich for scans My vets and norwich vets helped petplan covered most of this treatment and couldnt be more helpful., Reviewed on: 20th September 2021
Yvonne Ellis's avatar
Yvonne Ellis

Excellent Cover from Insurance Company who care

5
Mt pet has been with PetPlan since she was 8 weeks old, she in=s now 10 years old. She has had some significant problems in her life including extreme food allergies. These have led to her suffering a number of aliments and PetPlan have ALWAYS been there to offer support and to pay claims promptly and with no quibbling. Its nice when you phone them that they enquire after my dogs health, they care. Reviewed on: 20th September 2021
Happy Pet Owner's avatar
Happy Pet Owner

Fantastic Service

5
Great price insurance and they deal quickly, sensitively and reliably with any queries and/or claims Reviewed on: 20th September 2021
Nicola Sanders's avatar
Nicola Sanders

Excellent customer service

5
Unfortunately i have had to claim on more than one occasion, but the quality of service I have received was excellent. Reviewed on: 20th September 2021
Sarah's avatar
Sarah

Peace of mind

5
Excellent cover, easy to arrange and when we needed it - it was there as we wanted and very simple payment through vets. Exactly what you need. Reviewed on: 20th September 2021
Rich's avatar
Rich

A great plan

5
Pet plan is easy bc a access and supportive when needed Reviewed on: 20th September 2021
Kathy Amey's avatar
Kathy Amey

My pets are in safe hands

5
I've only made one claim while using petan but they made it very easy at a stressful time, my claim was paind in days, highly recommend, when it comes to your animals they deserve to be insured with petplan Reviewed on: 20th September 2021
Abbie's avatar
Abbie

Petplan from a happy client

5
Amazing! It's my 1st year with my puppy and we have had a numerous of health issues. Petplan has been able to ease my mind and help me out with the claims. Really fast at payment and very supportive. Highly recommend. Many thanks Reviewed on: 19th September 2021
Sophie Halstead's avatar
Sophie Halstead

Great choice

5
Pet plan makes thing easy . Every claim sorted very quickly Reviewed on: 19th September 2021
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