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Petplan: Pet insurance reviews

View other Petplan products
4.68
Based on 2,350 reviews, last reviewed 21st Aug 2026
700% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Expensive but worth every penny. Lola is now 8 but we’ve had Petplan insurance for her since bringing her home. Each year the price goes up and it is very expensive. But because Lola ... Read more Reviewed on: 21st August 2026
Wammer's avatar
Wammer

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2350)

Excellent Cover from Insurance Company who care

5
Mt pet has been with PetPlan since she was 8 weeks old, she in=s now 10 years old. She has had some significant problems in her life including extreme food allergies. These have led to her suffering a number of aliments and PetPlan have ALWAYS been there to offer support and to pay claims promptly and with no quibbling. Its nice when you phone them that they enquire after my dogs health, they care. Reviewed on: 20th September 2021
Happy Pet Owner's avatar
Happy Pet Owner

Fantastic Service

5
Great price insurance and they deal quickly, sensitively and reliably with any queries and/or claims Reviewed on: 20th September 2021
Nicola Sanders's avatar
Nicola Sanders

Excellent customer service

5
Unfortunately i have had to claim on more than one occasion, but the quality of service I have received was excellent. Reviewed on: 20th September 2021
Sarah's avatar
Sarah

Peace of mind

5
Excellent cover, easy to arrange and when we needed it - it was there as we wanted and very simple payment through vets. Exactly what you need. Reviewed on: 20th September 2021
Rich's avatar
Rich

A great plan

5
Pet plan is easy bc a access and supportive when needed Reviewed on: 20th September 2021
Kathy Amey's avatar
Kathy Amey

My pets are in safe hands

5
I've only made one claim while using petan but they made it very easy at a stressful time, my claim was paind in days, highly recommend, when it comes to your animals they deserve to be insured with petplan Reviewed on: 20th September 2021
Abbie's avatar
Abbie

Petplan from a happy client

5
Amazing! It's my 1st year with my puppy and we have had a numerous of health issues. Petplan has been able to ease my mind and help me out with the claims. Really fast at payment and very supportive. Highly recommend. Many thanks Reviewed on: 19th September 2021
Sophie Halstead's avatar
Sophie Halstead

Great choice

5
Pet plan makes thing easy . Every claim sorted very quickly Reviewed on: 19th September 2021
angiemc571562179@aol.com's avatar
[email protected]

must have

5
saved load on treatements for my girl and managed to give her all nessesary treatements with little fuss Reviewed on: 19th September 2021
John Metcalf 's avatar
John Metcalf

Near have any problems with pet plan ...

5
I HAVE BEEN WITH PET PLAN FOR 8 YEAR NOW WITH MY DOG DAISY ...LOST 3 YEARS I HAVE USED THEM ALOT WITH HER LOW RED BLOOD CELLS .....THANKS TO YOU ALL .. Reviewed on: 19th September 2021
YVONNE KENT's avatar
YVONNE KENT

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