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Petplan: Pet insurance reviews

View other Petplan products
4.86
Based on 2,342 reviews, last reviewed 27th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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Latest highest rating:

5

My dog became poorly and required tests, an overnigh... My dog became poorly and required tests, an overnight stay at a vet hospital. All the claim was sorted out between the vets and Petplan so quickly. I ... Read more Reviewed on: 15th October 2025
Charlotte G's avatar
Charlotte G

Latest lowest rating:

1

Missed checkup by 3 months won't pay 2 years later I have had petplan insurance for the past 4 years. I renewed my policy this year and as my dog missed her check up appt by 3 months petplan wouldn't p... Read more Reviewed on: 27th February 2026
Belinda Swinnerton's avatar
Belinda Swinnerton
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2342)

Near have any problems with pet plan ...

5
I HAVE BEEN WITH PET PLAN FOR 8 YEAR NOW WITH MY DOG DAISY ...LOST 3 YEARS I HAVE USED THEM ALOT WITH HER LOW RED BLOOD CELLS .....THANKS TO YOU ALL .. Reviewed on: 19th September 2021
YVONNE KENT's avatar
YVONNE KENT

Easy to set up good price

5
Easy to set up and good prices for great cover Reviewed on: 19th September 2021
Donna's avatar
Donna

Excellent service

5
Perfect for peace of mind. Prompt settlements with no quibble Reviewed on: 19th September 2021
finnies@aol.com's avatar
[email protected]

Brilliant cover and peace of mind

5
Brilliant cover and peace of mind for my puppy. The advisor answered all of my queries regarding the T&C's and im extremely happy with the cost and cover I got for our furbaby. I wouldn't hesitate in recommending pet plan to anyone not just friends and family! Reviewed on: 19th September 2021
Mjn's avatar
Mjn

Excellent service

5
We have had to claim twice and both times it was very efficient and payment settled very quickly. Would highly recommend. Reviewed on: 19th September 2021
Tracey Clowes-Pritchard's avatar
Tracey Clowes-Pritchard

Excellent experience

5
We had trouble making the claim online phoned pet planning sorted in no time really helpful thanks Reviewed on: 18th September 2021
Mick's avatar
Mick

Excellent value for service and pet care.

5
ALLWAYS very helpful in pet advice, supported and driven with an excellent administral team. Reviewed on: 18th September 2021
Merry's avatar
Merry

Highly recommend

5
Easy sign up affordable payments peace of of mind that have cover on my beautiful furbaby Reviewed on: 18th September 2021
Tammy Maddocks's avatar
Tammy Maddocks

Best insurance for my beloved pet

5
Helpful advice and efficient processing of claims. Reviewed on: 18th September 2021
Julie's avatar
Julie

Ollie runs and walks without a limp thanks to Petplan.

5
My dog Ollie the Collie injured his shoulder and required a very expensive operation to put it right. Petplan quickly assessed the injury and agreed to pay the claim. Thank you Petplan from myself and Ollie. Reviewed on: 18th September 2021
Sam Brown's avatar
Sam Brown

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