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Petplan: Pet insurance reviews

4.72
Based on 2,343 reviews, last reviewed 12th May 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

My dog became poorly and required tests, an overnigh... My dog became poorly and required tests, an overnight stay at a vet hospital. All the claim was sorted out between the vets and Petplan so quickly. I ... Read more Reviewed on: 15th October 2025
Charlotte G's avatar
Charlotte G

Latest lowest rating:

1

Repeated underwriting errors for 10years! We insured our Siberian Husky, Ghost (our son), with Petplan from puppyhood because we trusted their reputation and believed we were choosing the best... Read more Reviewed on: 12th May 2026
Ayoni Singh's avatar
Ayoni Singh

About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2343)

must have

5
saved load on treatements for my girl and managed to give her all nessesary treatements with little fuss Reviewed on: 19th September 2021

Near have any problems with pet plan ...

5
I HAVE BEEN WITH PET PLAN FOR 8 YEAR NOW WITH MY DOG DAISY ...LOST 3 YEARS I HAVE USED THEM ALOT WITH HER LOW RED BLOOD CELLS .....THANKS TO YOU ALL .. Reviewed on: 19th September 2021

Easy to set up good price

5
Easy to set up and good prices for great cover Reviewed on: 19th September 2021

Excellent service

5
Perfect for peace of mind. Prompt settlements with no quibble Reviewed on: 19th September 2021

Brilliant cover and peace of mind

5
Brilliant cover and peace of mind for my puppy. The advisor answered all of my queries regarding the T&C's and im extremely happy with the cost and cover I got for our furbaby. I wouldn't hesitate in recommending pet plan to anyone not just friends and family! Reviewed on: 19th September 2021

Excellent service

5
We have had to claim twice and both times it was very efficient and payment settled very quickly. Would highly recommend. Reviewed on: 19th September 2021

Excellent experience

5
We had trouble making the claim online phoned pet planning sorted in no time really helpful thanks Reviewed on: 18th September 2021

Excellent value for service and pet care.

5
ALLWAYS very helpful in pet advice, supported and driven with an excellent administral team. Reviewed on: 18th September 2021

Highly recommend

5
Easy sign up affordable payments peace of of mind that have cover on my beautiful furbaby Reviewed on: 18th September 2021

Best insurance for my beloved pet

5
Helpful advice and efficient processing of claims. Reviewed on: 18th September 2021

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