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Petplan: Pet insurance reviews

View other Petplan products
4.68
Based on 2,350 reviews, last reviewed 21st Aug 2026
700% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Expensive but worth every penny. Lola is now 8 but we’ve had Petplan insurance for her since bringing her home. Each year the price goes up and it is very expensive. But because Lola ... Read more Reviewed on: 21st August 2026
Wammer's avatar
Wammer

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2350)

Easy to set up good price

5
Easy to set up and good prices for great cover Reviewed on: 19th September 2021
Donna's avatar
Donna

Excellent service

5
Perfect for peace of mind. Prompt settlements with no quibble Reviewed on: 19th September 2021
finnies@aol.com's avatar
[email protected]

Brilliant cover and peace of mind

5
Brilliant cover and peace of mind for my puppy. The advisor answered all of my queries regarding the T&C's and im extremely happy with the cost and cover I got for our furbaby. I wouldn't hesitate in recommending pet plan to anyone not just friends and family! Reviewed on: 19th September 2021
Mjn's avatar
Mjn

Excellent service

5
We have had to claim twice and both times it was very efficient and payment settled very quickly. Would highly recommend. Reviewed on: 19th September 2021
Tracey Clowes-Pritchard's avatar
Tracey Clowes-Pritchard

Excellent experience

5
We had trouble making the claim online phoned pet planning sorted in no time really helpful thanks Reviewed on: 18th September 2021
Mick's avatar
Mick

Excellent value for service and pet care.

5
ALLWAYS very helpful in pet advice, supported and driven with an excellent administral team. Reviewed on: 18th September 2021
Merry's avatar
Merry

Highly recommend

5
Easy sign up affordable payments peace of of mind that have cover on my beautiful furbaby Reviewed on: 18th September 2021
Tammy Maddocks's avatar
Tammy Maddocks

Best insurance for my beloved pet

5
Helpful advice and efficient processing of claims. Reviewed on: 18th September 2021
Julie's avatar
Julie

Ollie runs and walks without a limp thanks to Petplan.

5
My dog Ollie the Collie injured his shoulder and required a very expensive operation to put it right. Petplan quickly assessed the injury and agreed to pay the claim. Thank you Petplan from myself and Ollie. Reviewed on: 18th September 2021
Sam Brown's avatar
Sam Brown

Petplan has got our back

5
Simply the best insurance around! No argueing over claims, direct claims easy to sort, no penalties for claiming, "covered for life" means we can claim for re-occuring conditions, plus they always seem to truly care about our dogs -what more could one ask for? In my mind Petplan is exemplary, that's how all insurance should operate: to give peace of mind instead of dreading making a claim, unfortunately other insurers don't seem to get that, Petplan is the only one, I cannot rave about them enough! Thank you so much, Petplan, from the bottom of our -and our dogs- heart! Reviewed on: 18th September 2021
X. B.'s avatar
X. B.

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