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Petplan: Pet insurance reviews

View other Petplan products
4.72
Based on 2,343 reviews, last reviewed 12th May 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

My dog became poorly and required tests, an overnigh... My dog became poorly and required tests, an overnight stay at a vet hospital. All the claim was sorted out between the vets and Petplan so quickly. I ... Read more Reviewed on: 15th October 2025
Charlotte G's avatar
Charlotte G

Latest lowest rating:

1

Repeated underwriting errors for 10years! We insured our Siberian Husky, Ghost (our son), with Petplan from puppyhood because we trusted their reputation and believed we were choosing the best... Read more Reviewed on: 12th May 2026
Ayoni Singh's avatar
Ayoni Singh
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2343)

The best insurance provider you can get.

5
We got Tyson insured with Pet Plan and yes we ended up needing to use it. Thank goodness we had it. There was no problem with the vet as they knew that Pet Plan was a great insurer to work with and they were so helpful in getting the claim sorted and the vet paid. Tyson now doing well that’s to his operation that we could not have done without Pet Plan. Would highly recommend to any pet lover who truly loves their pet. Reviewed on: 17th September 2021
Allan McKelvey's avatar
Allan McKelvey

Fast and simple

5
Fast, helpful, friendly and simple. Reviewed on: 17th September 2021
Mark Silverback's avatar
Mark Silverback

Helpful and friendly

5
Petplan are always really helpful and friendly. I feel safe knowing my dog is protected by them. Reviewed on: 17th September 2021
N Mayne's avatar
N Mayne

Great pet insurance

5
Great value for money and have always helpful with a query Reviewed on: 17th September 2021
Erica Swanston's avatar
Erica Swanston

Amazing service

5
Great service, answered all my questions when I called, fast and easy to claim Reviewed on: 17th September 2021
Sypsy Marsh- Curthoys's avatar
Sypsy Marsh- Curthoys

Excellent service

5
Always fast superb service, never any problems whatsoever. Reviewed on: 16th September 2021
Paul chapman's avatar
Paul chapman

I know if Tinker is ill or has hurt.herself then she's covered

5
This is a service to cover my fur baby in case of illness or injury. Reviewed on: 16th September 2021
Christine Steel 's avatar
Christine Steel

Brilliant company

5
Brilliant company to deal with. Claims generally sorted out quickly and with very little stress Reviewed on: 16th September 2021
Rose charlton 's avatar
Rose charlton

My thoughts

5
Not the cheapest but you pay for what you get and you get what you pay for and for that reason i choose Petplan and would recommend. Reviewed on: 16th September 2021
Stephen Roberts's avatar
Stephen Roberts

Great cover and service.

5
I am extremely happy with the service, very well priced and covers everything I need. website is simple to use. over all I am very happy. Reviewed on: 16th September 2021
Ian's avatar
Ian

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