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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

I know if Tinker is ill or has hurt.herself then she's covered

5
This is a service to cover my fur baby in case of illness or injury. Reviewed on: 16th September 2021
Christine Steel 's avatar
Christine Steel

Brilliant company

5
Brilliant company to deal with. Claims generally sorted out quickly and with very little stress Reviewed on: 16th September 2021
Rose charlton 's avatar
Rose charlton

My thoughts

5
Not the cheapest but you pay for what you get and you get what you pay for and for that reason i choose Petplan and would recommend. Reviewed on: 16th September 2021
Stephen Roberts's avatar
Stephen Roberts

Great cover and service.

5
I am extremely happy with the service, very well priced and covers everything I need. website is simple to use. over all I am very happy. Reviewed on: 16th September 2021
Ian's avatar
Ian

Nothing less

5
After using another insurance for our last dog, which we thought was comprehensive enough to cover all eventualities however it was not. So this time we've gone with pet plan for piece of mind. Reviewed on: 16th September 2021
Turner W 's avatar
Turner W

Simply The Best

5
I have had pet insurance with Pet Plan for over 30 years and in that time I have nothing but praise for the way that they have ensured the well being of so many of my pets when they have needed treatment and their for life policy means exactly that unlike some others - I would always recommend them for Pet insurance , Reviewed on: 16th September 2021
Jo Sell's avatar
Jo Sell

I was recommended this insurer

5
I didn't need to claim anything yet. I heard from friends that it's one of the best insurers on the UK market. I checked reviews online as well and I'm happy with the results. I was speaking on the phone with customer service, I wasn't sure about the payments and direct debit. I received help and explanation, gentleman that I was speaking with was very friendly and professional. Reviewed on: 16th September 2021
Anna Losicka's avatar
Anna Losicka

Simple set up

5
Best cover for life plan I found following lots of research. Helpful customer service. Reviewed on: 16th September 2021
Laura Link's avatar
Laura Link

Amazing pet insurance.

5
Easy to use company with amazing customer service. Reviewed on: 15th September 2021
Mintypeas's avatar
Mintypeas

Excellent

5
As it says on the ads! Good job! Reviewed on: 15th September 2021
John Watts's avatar
John Watts

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