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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

always helpful

5
great service helpful staff always there when you need advice Reviewed on: 15th September 2021
Clifford Speakman's avatar
Clifford Speakman

Simply the best!

5
I have used petplan for many years and when I have had to claim on my policy for my cats illness the vets fees where always paid in a timely manner with no issues. I trust petplan and that’s why I’m insuring my new cat with them. Top marks for a brilliant service and total peace of mind. Reviewed on: 15th September 2021
Tina's avatar
Tina

Top notch

5
I had to make a claim for my dog recently and my vet dealt with pet plan direct for me. Our experience went very smoothly and they were extremely professional. Reviewed on: 15th September 2021
Lisa Byrne's avatar
Lisa Byrne

Simply the best!

5
Iv used pet plan over the years and they have always been 100% reliable in support & making things as strait forward as possible when claiming. Iv recently got a pet after 7 years without one and would not consider going with any other pet insurance other than Pet Plan Reviewed on: 15th September 2021
jane Uttley 's avatar
jane Uttley

Excellent Service

5
Been with petplan for over 20 years, all my cats have been insured with them. Claims all dealt with quickly Reviewed on: 15th September 2021
Anne 's avatar
Anne

Domestic Cat Insurance

5
Fantastic insurers, give complete peace of mind, I've made several claims for my cat over the past years, both for injuries and diabetic illness and the costs were paid into my bank without quibble within a couple of weeks. Reviewed on: 15th September 2021
FinlaySinclair's avatar
FinlaySinclair

Very good nice low prices and low acc

4
Well I can't give a fill story but I've read part of my contract look really good so far. Reviewed on: 15th September 2021
Jonathan James's avatar
Jonathan James

well looked after

5
hassle free, animal first, always improving insurance. Reviewed on: 15th September 2021
Lisa Williamson's avatar
Lisa Williamson

Lady

5
I’ve been very lucky with Lady so far and only needed emergency treatment once. Sorted instantly with lovely staff, my sixth year and won’t change … Reviewed on: 15th September 2021
lyndapelan@hotmail.co.uk's avatar
[email protected]

Cannot fault PetPlan - Life Savers

5
My GSD puppy, Bonnie, unfortunately had some issues with her kidney (renal dysplasia) leading to the kidney being removed at only 4 months old. The surgery and ongoing treatment would of cost over £5000, we of course only paid a small fraction of this. No other insurance company would of covered Bonnie for her condition and I cannot thank PetPlan enough for handing her another life line. As everybody knows our pets are our family and thanks to PetPlan a part of my family is still here with me. Thank you! Reviewed on: 15th September 2021
Caitlin's avatar
Caitlin

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