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Petplan: Pet insurance reviews

View other Petplan products
4.68
Based on 2,350 reviews, last reviewed 21st Aug 2026
700% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Expensive but worth every penny. Lola is now 8 but we’ve had Petplan insurance for her since bringing her home. Each year the price goes up and it is very expensive. But because Lola ... Read more Reviewed on: 21st August 2026
Wammer's avatar
Wammer

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2350)

Very good nice low prices and low acc

4
Well I can't give a fill story but I've read part of my contract look really good so far. Reviewed on: 15th September 2021
Jonathan James's avatar
Jonathan James

well looked after

5
hassle free, animal first, always improving insurance. Reviewed on: 15th September 2021
Lisa Williamson's avatar
Lisa Williamson

Lady

5
I’ve been very lucky with Lady so far and only needed emergency treatment once. Sorted instantly with lovely staff, my sixth year and won’t change … Reviewed on: 15th September 2021
lyndapelan@hotmail.co.uk's avatar
[email protected]

Cannot fault PetPlan - Life Savers

5
My GSD puppy, Bonnie, unfortunately had some issues with her kidney (renal dysplasia) leading to the kidney being removed at only 4 months old. The surgery and ongoing treatment would of cost over £5000, we of course only paid a small fraction of this. No other insurance company would of covered Bonnie for her condition and I cannot thank PetPlan enough for handing her another life line. As everybody knows our pets are our family and thanks to PetPlan a part of my family is still here with me. Thank you! Reviewed on: 15th September 2021
Caitlin's avatar
Caitlin

Excellent policy

5
Excellent policy makes the claiming experience with my vets quick and easy Reviewed on: 15th September 2021
Jeanette ryan's avatar
Jeanette ryan

Excellent

5
Pet Plan has always offered the best insurance cover for my cat , giving me peace of mind concerning the wellbeing of my pet . Reviewed on: 15th September 2021
KM's avatar
KM

A trustworthy policy

5
PetPlan are very slick to deal with especially with the facility to make claims electronically. Once you make a claim online, you receive your money back extremely quickly. The cover for life is extremely good especially as my pet has a longterm skin condition Reviewed on: 15th September 2021
Glyn JONES's avatar
Glyn JONES

Quick and easy

5
I was worried when I first took pet insurance, because of all the stories I heard of companies not paying when needed. But there was no reason to worry with PetPlan. They respond to queries, ask for details from your vet and pay with no trouble. Definitely worth setting up insurance with PetPlan. Reviewed on: 15th September 2021
Camelia's avatar
Camelia

Peace of mind

5
This is an excellent insurance provider, there when needed and friendly efficient staff. Well done to all of you. Reviewed on: 15th September 2021
JEAN's avatar
JEAN

Fantastic service everytime

5
Always spot on with paying out directly to the vet, we have to claim regularly every month or so due to a lifetime illness my dog has. Can’t recommend enough. Reviewed on: 14th September 2021
Lisa davidson 's avatar
Lisa davidson

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