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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Pet plan ie good

4
We have had noo problems with pet plan Reviewed on: 13th September 2021
Frances Luff 's avatar
Frances Luff

Great company

5
Very easy to insure my cat, website very clear. Gives great piece of mind. Reviewed on: 13th September 2021
Linda Cowan's avatar
Linda Cowan

Dog insurance

5
Very easy to sort out your pets insurance Reviewed on: 13th September 2021
Gail Crumpton's avatar
Gail Crumpton

Efficient and caring

5
great response time for claims, easy to contact and good site Reviewed on: 13th September 2021
Ginny Lindow's avatar
Ginny Lindow

Simple and affordable

5
Absolutely great insurance especially as a college student I needed something that would cover me for the worst case scenario but was also realistic price wise which this definitely is. Even with 2 cats I have the security that if anything were to happen I would be able to get my cats the care they needed without putting a dent in my pocket. Highly highly recommend Reviewed on: 13th September 2021
Danni's avatar
Danni

Always helpful

5
Pet plan are amazing, have not had a problem with anything so far. They are always helpful in the hard times when your pet is unwell. Went with Pet plan as was recommended by a friend and I Would 100% recommend to a friend as well. It’s the insurance company you can trust, easy to use and access. Reviewed on: 13th September 2021
Sylwia B's avatar
Sylwia B

Best pet insurance

5
Petplan the best pet insurance cover, from the quickness of dealing with my dog's vet's fee's settlement,to the ease of the app use. I would have no hesitation in recommending them. Reviewed on: 13th September 2021
Bob's avatar
Bob

Superb cover, supreme service!

5
Pet Plan have always had an excellent reputation, so there was no hesitation in me coming back to them when getting my new kitten! With personalised service and excellent cover I'd never go anywhere else! Reviewed on: 12th September 2021
Maria Giusti 's avatar
Maria Giusti

Full supportive for life insurance

5
I have always been with Petplan many years with several beloved cats and Have always had claims agreed and paid on time ensuring my cats got the treatment and tests they needed for all their life would not go with another insurer very happy and secure with Petplan Reviewed on: 12th September 2021
Sherrill Allen's avatar
Sherrill Allen

Thumbs up

5
Never a problem with either of my dogs Reviewed on: 12th September 2021
John Edwards's avatar
John Edwards

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