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Petplan: Pet insurance reviews

View other Petplan products
4.68
Based on 2,350 reviews, last reviewed 21st Aug 2026
700% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Expensive but worth every penny. Lola is now 8 but we’ve had Petplan insurance for her since bringing her home. Each year the price goes up and it is very expensive. But because Lola ... Read more Reviewed on: 21st August 2026
Wammer's avatar
Wammer

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2350)

Brilliant company

5
Petplan are professional supportive and always end of the phone Reviewed on: 13th September 2021
Helen Banjs's avatar
Helen Banjs

Great service

5
Very easy to register and clear, concise instructions about policy . Reviewed on: 13th September 2021
Hazel Kinghorn's avatar
Hazel Kinghorn

No fancy Jargon!!

5
Easy to understand policies suitable for all budgets. Fantastic customer service. Went with Covered for Life Classic + Was given two months free too !!! One happy kitten owner Julie Mirfield West Yorkshire Reviewed on: 13th September 2021
Julie Selway's avatar
Julie Selway

Best Pet Insurance

5
Our dog Bailey has developed a problem with his left rear hock. He required an operation and bills were mounting up higher and higher. Being retired this caused us stress in addition to Bailey being unwell. Having paid each bill at our veterinary surgery the claim was forwarded to Pet Plan and paid to us within days. Amazing service in this day and age of apathy when trying to deal with big companies. Thank you so much, would always recommend Pet Plan Reviewed on: 13th September 2021
Ann Stone's avatar
Ann Stone

Pet plan ie good

4
We have had noo problems with pet plan Reviewed on: 13th September 2021
Frances Luff 's avatar
Frances Luff

Great company

5
Very easy to insure my cat, website very clear. Gives great piece of mind. Reviewed on: 13th September 2021
Linda Cowan's avatar
Linda Cowan

Dog insurance

5
Very easy to sort out your pets insurance Reviewed on: 13th September 2021
Gail Crumpton's avatar
Gail Crumpton

Efficient and caring

5
great response time for claims, easy to contact and good site Reviewed on: 13th September 2021
Ginny Lindow's avatar
Ginny Lindow

Simple and affordable

5
Absolutely great insurance especially as a college student I needed something that would cover me for the worst case scenario but was also realistic price wise which this definitely is. Even with 2 cats I have the security that if anything were to happen I would be able to get my cats the care they needed without putting a dent in my pocket. Highly highly recommend Reviewed on: 13th September 2021
Danni's avatar
Danni

Always helpful

5
Pet plan are amazing, have not had a problem with anything so far. They are always helpful in the hard times when your pet is unwell. Went with Pet plan as was recommended by a friend and I Would 100% recommend to a friend as well. It’s the insurance company you can trust, easy to use and access. Reviewed on: 13th September 2021
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Sylwia B

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