Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Petplan: Pet insurance reviews

View other Petplan products
4.72
Based on 2,343 reviews, last reviewed 12th May 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

My dog became poorly and required tests, an overnigh... My dog became poorly and required tests, an overnight stay at a vet hospital. All the claim was sorted out between the vets and Petplan so quickly. I ... Read more Reviewed on: 15th October 2025
Charlotte G's avatar
Charlotte G

Latest lowest rating:

1

Repeated underwriting errors for 10years! We insured our Siberian Husky, Ghost (our son), with Petplan from puppyhood because we trusted their reputation and believed we were choosing the best... Read more Reviewed on: 12th May 2026
Ayoni Singh's avatar
Ayoni Singh
Read all reviews Write a review

About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Petplan Pet insurance reviews (2343)

Simple and affordable

5
Absolutely great insurance especially as a college student I needed something that would cover me for the worst case scenario but was also realistic price wise which this definitely is. Even with 2 cats I have the security that if anything were to happen I would be able to get my cats the care they needed without putting a dent in my pocket. Highly highly recommend Reviewed on: 13th September 2021
Danni's avatar
Danni

Always helpful

5
Pet plan are amazing, have not had a problem with anything so far. They are always helpful in the hard times when your pet is unwell. Went with Pet plan as was recommended by a friend and I Would 100% recommend to a friend as well. It’s the insurance company you can trust, easy to use and access. Reviewed on: 13th September 2021
Sylwia B's avatar
Sylwia B

Best pet insurance

5
Petplan the best pet insurance cover, from the quickness of dealing with my dog's vet's fee's settlement,to the ease of the app use. I would have no hesitation in recommending them. Reviewed on: 13th September 2021
Bob's avatar
Bob

Superb cover, supreme service!

5
Pet Plan have always had an excellent reputation, so there was no hesitation in me coming back to them when getting my new kitten! With personalised service and excellent cover I'd never go anywhere else! Reviewed on: 12th September 2021
Maria Giusti 's avatar
Maria Giusti

Full supportive for life insurance

5
I have always been with Petplan many years with several beloved cats and Have always had claims agreed and paid on time ensuring my cats got the treatment and tests they needed for all their life would not go with another insurer very happy and secure with Petplan Reviewed on: 12th September 2021
Sherrill Allen's avatar
Sherrill Allen

Thumbs up

5
Never a problem with either of my dogs Reviewed on: 12th September 2021
John Edwards's avatar
John Edwards

Helpful

5
They are so helpful. An make it easier for not only the animal to get help. But also their family not to worry about bills. Reviewed on: 12th September 2021
Macleman 's avatar
Macleman

Good insurance company

5
Good insurance, fast and easy pay outs. Reviewed on: 12th September 2021
Cartoony Ally's avatar
Cartoony Ally

Simplistic advice and guidance

5
No question I asked was a silly one Reviewed on: 11th September 2021
jodiepeart76@outlook.com's avatar
[email protected]

Money paid to me when Leo was poorly very prompt

5
Excellent Leo had two operation and without Pet Plan I would not have been able to afford the cost Reviewed on: 11th September 2021
Marjorie Wigginton's avatar
Marjorie Wigginton

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill