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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
Meir's avatar
Meir
Read all reviews Write a review

About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Helpful

5
They are so helpful. An make it easier for not only the animal to get help. But also their family not to worry about bills. Reviewed on: 12th September 2021
Macleman 's avatar
Macleman

Good insurance company

5
Good insurance, fast and easy pay outs. Reviewed on: 12th September 2021
Cartoony Ally's avatar
Cartoony Ally

Simplistic advice and guidance

5
No question I asked was a silly one Reviewed on: 11th September 2021
jodiepeart76@outlook.com's avatar
[email protected]

Money paid to me when Leo was poorly very prompt

5
Excellent Leo had two operation and without Pet Plan I would not have been able to afford the cost Reviewed on: 11th September 2021
Marjorie Wigginton's avatar
Marjorie Wigginton

Excellent with claim

5
I had to make a claim for my rabbit after an accident the service I received was beyond belief it took the stress about the cost off my shoulders and allowed me to focus all my attention on getting my rabbit back to full health I cannot rate them high enough thank you so much Reviewed on: 11th September 2021
Jo Beale's avatar
Jo Beale

policy recommended

5
great policyrecommended this policy is great . i have used it for sooty and had no problems Reviewed on: 11th September 2021
Dave ankers's avatar
Dave ankers

Excellent

5
Have never once questioned a claim.Which has eased the pressure when your pet is unwell. Reviewed on: 11th September 2021
Susan Munson's avatar
Susan Munson

Paid out no problem

5
Our dog has a lifelong condition such a relief it’s all covered by pet plan who have been great Reviewed on: 11th September 2021
Llian Spinks's avatar
Llian Spinks

Class

5
Don't bother you with emails and spam Reviewed on: 11th September 2021
Paul Gardiner's avatar
Paul Gardiner

Good customer service

5
brilliant customer service and top class reliable insurance company for our pets. Reviewed on: 11th September 2021
Cammy Fairbairn's avatar
Cammy Fairbairn

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