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Petplan: Pet insurance reviews

View other Petplan products
4.68
Based on 2,350 reviews, last reviewed 21st Aug 2026
700% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Expensive but worth every penny. Lola is now 8 but we’ve had Petplan insurance for her since bringing her home. Each year the price goes up and it is very expensive. But because Lola ... Read more Reviewed on: 21st August 2026
Wammer's avatar
Wammer

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2350)

Best pet insurance

5
Petplan the best pet insurance cover, from the quickness of dealing with my dog's vet's fee's settlement,to the ease of the app use. I would have no hesitation in recommending them. Reviewed on: 13th September 2021
Bob's avatar
Bob

Superb cover, supreme service!

5
Pet Plan have always had an excellent reputation, so there was no hesitation in me coming back to them when getting my new kitten! With personalised service and excellent cover I'd never go anywhere else! Reviewed on: 12th September 2021
Maria Giusti 's avatar
Maria Giusti

Full supportive for life insurance

5
I have always been with Petplan many years with several beloved cats and Have always had claims agreed and paid on time ensuring my cats got the treatment and tests they needed for all their life would not go with another insurer very happy and secure with Petplan Reviewed on: 12th September 2021
Sherrill Allen's avatar
Sherrill Allen

Thumbs up

5
Never a problem with either of my dogs Reviewed on: 12th September 2021
John Edwards's avatar
John Edwards

Helpful

5
They are so helpful. An make it easier for not only the animal to get help. But also their family not to worry about bills. Reviewed on: 12th September 2021
Macleman 's avatar
Macleman

Good insurance company

5
Good insurance, fast and easy pay outs. Reviewed on: 12th September 2021
Cartoony Ally's avatar
Cartoony Ally

Simplistic advice and guidance

5
No question I asked was a silly one Reviewed on: 11th September 2021
jodiepeart76@outlook.com's avatar
[email protected]

Money paid to me when Leo was poorly very prompt

5
Excellent Leo had two operation and without Pet Plan I would not have been able to afford the cost Reviewed on: 11th September 2021
Marjorie Wigginton's avatar
Marjorie Wigginton

Excellent with claim

5
I had to make a claim for my rabbit after an accident the service I received was beyond belief it took the stress about the cost off my shoulders and allowed me to focus all my attention on getting my rabbit back to full health I cannot rate them high enough thank you so much Reviewed on: 11th September 2021
Jo Beale's avatar
Jo Beale

policy recommended

5
great policyrecommended this policy is great . i have used it for sooty and had no problems Reviewed on: 11th September 2021
Dave ankers's avatar
Dave ankers

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