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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Comprehensive coverage, no-nonsense claims.

5
While PetPlan isn't the cheapest insurance out there, it definitely offers some of the most comprehensive coverages! Injury, illness, dental, prescriptions, surgery, physiotherapy, congenital & hereditary conditions, behavioural conditions, online consultations... no matter what your pet needs, they really do come through for you. The cherry on top is the fact that claiming process is easy, fast, no-nonsense, and doesn't affect your premium. All my claims were processed quickly and the money was back in my bank account within days! Overall very satisfied with their services. Reviewed on: 10th September 2021
Yasmine Portella's avatar
Yasmine Portella

Easy and reliable

5
Easy to set up. Best price around for the best cover around. Great service Reviewed on: 10th September 2021
Adam's avatar
Adam

Recomendation

5
Always paid claims without difficulties Reviewed on: 10th September 2021
Anna Drake's avatar
Anna Drake

Very helpful

5
We have found Pet Plan pays quickly and without any trouble. Reviewed on: 10th September 2021
Lucy's avatar
Lucy

Excellent

5
Always helpful claim sorted asap Vets fees paid immediately. Can not fault Petplan Reviewed on: 10th September 2021
Val Smith's avatar
Val Smith

Been using for over 25 years brilliant service

5
This is my third dog insured with Pet Plan that I have had to claim for. Pet Plan are brilliant, I would not recommend any other Pet Insurance. My two previous dogs suffered tumours when they were over ten years old and my claims went through no problem. I have now got a nearly two year old bitch who has unfortunately got skin issues, I have been claiming for over a year and Pet Plan have been fantastic in getting my pennies back to me. Now it is online it is so easy. send a claim in. As an ex qualified Veterinary Nurse there is no one else I did or would recommend. Pet Plan all the way and every time :) Reviewed on: 10th September 2021
Emma Harrison-Clay's avatar
Emma Harrison-Clay

Peace of mind

5
I love this cover as i had to rush our beloved cat Peggy to the emergency vet at night and cost didn't have to be considered as we knew she was insured. Its a small price for total peace of mind! Reviewed on: 10th September 2021
Zoe Ford's avatar
Zoe Ford

The best pet insurance there is.

5
Always been very helpful and reliable. Reviewed on: 10th September 2021
Amelia Lane's avatar
Amelia Lane

Fantastic

5
Always helpful, lovely over the phone. No issues when I needed to claim Reviewed on: 10th September 2021
Lucy Tom Calverley's avatar
Lucy Tom Calverley

Very helpful

5
Very good customer service and didn't confuse me at all Reviewed on: 10th September 2021
Alison gwynne's avatar
Alison gwynne

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