Smart Money People Logo
Go to business site
Share this page
Link copied

Petplan: Pet insurance reviews

View other Petplan products
4.86
Based on 2,342 reviews, last reviewed 27th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

My dog became poorly and required tests, an overnigh... My dog became poorly and required tests, an overnight stay at a vet hospital. All the claim was sorted out between the vets and Petplan so quickly. I ... Read more Reviewed on: 15th October 2025
Charlotte G's avatar
Charlotte G

Latest lowest rating:

1

Missed checkup by 3 months won't pay 2 years later I have had petplan insurance for the past 4 years. I renewed my policy this year and as my dog missed her check up appt by 3 months petplan wouldn't p... Read more Reviewed on: 27th February 2026
Belinda Swinnerton's avatar
Belinda Swinnerton
Read all reviews Write a review

About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Petplan Pet insurance reviews (2342)

Beat around!

5
So easy to use the website and all very straight forward and helpful Reviewed on: 10th September 2021
Dennis's avatar
Dennis

Only one

5
Trustworthy, reliable, and friendly. Only one way to go! is Petplan Reviewed on: 10th September 2021
Sophie Skelton's avatar
Sophie Skelton

Very Helpful Staff

5
In the 10years plus we have been with petplan our claims nave been paid out. Whenever we have contacted them by phone they have always been really helpful. Reviewed on: 10th September 2021
Sandra Dawson 's avatar
Sandra Dawson

Amazing

5
Amazing Staff & Service have both my pets insured here. Reviewed on: 10th September 2021
Olivia 's avatar
Olivia

Instant relief

5
We have had almost continuous illness with one of our dogs and Petplan’s professional response has taken a lot of the stress out of the situation every time. Reviewed on: 10th September 2021
sheilainnorfolk@hotmail.co.uk's avatar
[email protected]

The best

5
The best pet insurance company which suits my needs Reviewed on: 9th September 2021
Dave Stubbs's avatar
Dave Stubbs

An honest and fair insurance company

5
A fair and honest no quibble regarding any claim pet insurance…….we highly recommend Petplan they settle with speed. We have peace of mind insuring our pets health and well-being with Petplan. Reviewed on: 9th September 2021
Mrs L A Lee's avatar
Mrs L A Lee

Very good

5
They very good and very quick to pay out when you make a claim Reviewed on: 9th September 2021
lynn rose-thomas's avatar
lynn rose-thomas

Amazing value for money

5
So easy to set up and great cover packages Reviewed on: 9th September 2021
Gillian Williams's avatar
Gillian Williams

The best

5
Petplan are the easiest, and most reliable pet insurance company I have ever used. Will never insure with anyone else Reviewed on: 9th September 2021
Lindsey Tully's avatar
Lindsey Tully

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill