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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
Meir's avatar
Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Quick, efficient service.

5
Never had a problem with this insurer. What more can one wish for. Reviewed on: 10th September 2021
MARSHALL's avatar
MARSHALL

Just signed up

5
I have not made a claim as yet however this was such an easy simple process to join and not complicated like others, plus the reputation of pet plan is very good so feel myself and my pets are in safe hands! Reviewed on: 10th September 2021
Cassandra Ellinghsm 's avatar
Cassandra Ellinghsm

Great insurance, always super helpful

5
My doggo has gotten herself into enough to trouble to cover a lifetime. When the costs have stacked up from her various vet trips, pet plan have always helped make sure I can cover the cost of any vet treatment she has needed. An absolute life saver! Reviewed on: 10th September 2021
Jessica Austin's avatar
Jessica Austin

Simple, Comprehensive, Humane

5
Had to take both my rabbits to the emergency vets one week. Paid the bills and within 5 days of calling Pet Plan my claim had been processed. They made a stressful situation a little easier by not bombarding you with phone calls for details, a few simple questions and all was in hand. Happy to renew with them again. Reviewed on: 10th September 2021
Jack Northall's avatar
Jack Northall

Great service

5
One of my dogs has developed Addison and needs life time meds. The payment are fast and accurate. Reviewed on: 10th September 2021
A Allan's avatar
A Allan

Beat around!

5
So easy to use the website and all very straight forward and helpful Reviewed on: 10th September 2021
Dennis's avatar
Dennis

Only one

5
Trustworthy, reliable, and friendly. Only one way to go! is Petplan Reviewed on: 10th September 2021
Sophie Skelton's avatar
Sophie Skelton

Very Helpful Staff

5
In the 10years plus we have been with petplan our claims nave been paid out. Whenever we have contacted them by phone they have always been really helpful. Reviewed on: 10th September 2021
Sandra Dawson 's avatar
Sandra Dawson

Amazing

5
Amazing Staff & Service have both my pets insured here. Reviewed on: 10th September 2021
Olivia 's avatar
Olivia

Instant relief

5
We have had almost continuous illness with one of our dogs and Petplan’s professional response has taken a lot of the stress out of the situation every time. Reviewed on: 10th September 2021
sheilainnorfolk@hotmail.co.uk's avatar
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