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Pockit: Account reviews

Name: Account
Rating: 2.93 (560 reviews)

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2.72

Based on 560 reviews, last reviewed 2nd Dec 2024

No new 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

43%

49%

Latest highest rating:

5

they are very good they are very good but they shoul... they are very good they are very good but they should help us with small loans Reviewed on: 24th May 2024

Latest lowest rating:

1

Absolutely horrible shut my account then asked for i... Absolutely horrible shut my account then asked for information which I sent told me it was back up and running after 2 months then at the same time th... Read more Reviewed on: 2nd December 2024

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About this product

Pockit offer a Prepaid Mastercard® account with no credit checks required.

You can get a £50 cash advance before payday and earn cashback on eligible purchases. This account can also help you build your credit score. There’s a monthly fee to pay for the Pockit Account.

Pockit Account reviews help you find out what it’s really like to be a customer. If you’ve used Pockit before, you can also leave a review and share your experience.

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Pockit Account reviews (560)

POCKIT IS EXCELLENT

YOU DON"T NEED TO WAIT LONG BEFORE YOUR CREDIT GET TO YOUR ACCT. SO THAT MAKES THEM DIFFERENT FROM OTHERS. THANK YOU POCKIT. Reviewed on: 19th October 2016

GREAT CARD

Maybe not charge £1 per load and reduce this. Also not charge pending charges, as these should not go through but overall a useful card when I need it. Mostly use it online. Your doing a great job Reviewed on: 19th October 2016

Fantastic debit card

This card is very usful when you cannot open bank account, you can do whatever you want online. A small cons is the limit for the people has no permanent address yest Reviewed on: 19th October 2016

Bordering On Fraud

I used Pockit for 6 months without any problems. Then last week my Prepaid Credit Card was refused 3 times even though I had plenty of money into my account to cover transactions. I was too late to stop my monthly SO transferring money to this account. Contacting Pockit is a nightmare. Emails are unanswered or contain bland uninformative responses. Phone calls go unanswered. At the same time I was blocked from taking money out, my SO never arrived in my account (and has not done so after 5 days even though my Bank is the same as the one they use). I have reported this to the police (ActionFraud) and my bank (who assure me the SO was paid in. Today I managed to get them on the phone. They told me my card had been stopped because of suspected fraudulent activity. They apparently never thought to inform me and could not tell me when or where this activity had taken place. They did not know what had happened to my SO. When I logged back in, the link to take money out was working, but I could not use it because my account balance had been reduced to zero though my online statement shows £70. I have a card that does not work, money that has vanished from my account, and a SO payment that has also vanished. One final point. I posted this on Facebook and was in the middle of helping two users with similar problems when all my posts were deleted and I can no longer post to Pockit's page. Only Facebook could have done this. It is interesting that this huge organisation will support its advertisers without checking the veracity of complaints. Update: - My problem has now been resolved (speedily) after I emailed [email protected] These are the people who licence Pockit. If you are experiencing difficulties send a clear timeline of your problems to this address. Reviewed on: 18th October 2016

Best travel card

So handy! Really great set up! I use it all the time Reviewed on: 18th October 2016

Cow boys

Unable to transfer money to my account. I have had to email them with my detail before the fund appear in my account. Even then the funds do not appear. You get cut off when phoning them and they do not return many emails. This company is a con. Stay well clear of it Reviewed on: 18th October 2016

Great idea but needs more work.

I have problems with spending due to a psychiatric condition and so this enables me to live independently whilst my family deposits money into my Pockit account. The card has been accepted everywhere I have been and it is contactless. The app is good apart from the half an hour lag in updates (you have to rely on the email when money is deposited). The major issue is how long it takes for money that has been transferred to your account to actually show up there. All deposits made go to the big Pockit 'pot' and a team then manually sorts through the payments based on the customer reference number attached to each one. As expected this can take a while, and over the weekend you are generally screwed. I understand people don't use this as their only account but since I do this is a major issue for me if my family forgets that deposits need to be made in advance. The other problem is that you cannot electronically transfer money to another account except to another Pockit account; so paying my share of bills to my boyfriend is difficult since it costs 99p to withdraw cash so you end up with that annoying situation where you can't withdraw a tenner because you have £9.01 in your account... But you can set up direct debits and things, I pay for Spotify Premium using mine. The card is free and I understand that it is a new slightly experimental branch of whichever affiliated bank, where they are working to improve it all the time. I would recommend this to others because it definitely works as long as you are aware of and plan around Pockit's weak spots. Reviewed on: 18th October 2016

Secure way to shop online

Card arrived in 3 days. Easy to load (took maybe a minute for balance to show up). Easy to use website. Recomended prepaid car :) Reviewed on: 18th October 2016

Very useful

Works as advertised, have had one question that customer support answered fully the same day. Reviewed on: 18th October 2016

Great

A card without hassle ,very straightforward and simple to use, yet very secured to use. Reviewed on: 18th October 2016

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Pockit: Account reviews

No new 5 star reviews

400% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Pockit: Account now

Pockit Account reviews (560)

POCKIT IS EXCELLENT

GREAT CARD

Fantastic debit card

Bordering On Fraud

Best travel card

Cow boys

Great idea but needs more work.

Secure way to shop online

Very useful

Great

Review Pockit: Account now

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