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Pockit: Account reviews

View other Pockit products
2.71
Based on 566 reviews, last reviewed 27th Mar 2025
100% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
43%
See only 4 star reviews
4%
See only 3 star reviews
2%
See only 2 star reviews
2%
See only 1 star reviews
49%

Latest highest rating:

5

Pockit its been such a big help in my life. Pockit its been such a big help in my life.im so grateful cause they make my life easy never had any problems or issues with pockit ,great service pro... Read more Reviewed on: 12th March 2025
Daniella's avatar
Daniella

Latest lowest rating:

1

My Pockit Account has been on review for a week I have been a Pockit customer since June 2024 and my experience has been absolutely terrible. To maintain the account, you need to pay a monthly fee. ... Read more Reviewed on: 27th March 2025
Nico F's avatar
Nico F
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About this product

Pockit offer a Prepaid Mastercard® account with no credit checks required.

You can get a £50 cash advance before payday and earn cashback on eligible purchases. This account can also help you build your credit score. There’s a monthly fee to pay for the Pockit Account.

Pockit Account reviews help you find out what it’s really like to be a customer. If you’ve used Pockit before, you can also leave a review and share your experience.

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Pockit Account reviews (566)

Best travel card

5
So handy! Really great set up! I use it all the time Reviewed on: 18th October 2016
Jenny's avatar
Jenny

Cow boys

1
Unable to transfer money to my account. I have had to email them with my detail before the fund appear in my account. Even then the funds do not appear. You get cut off when phoning them and they do not return many emails. This company is a con. Stay well clear of it Reviewed on: 18th October 2016
Jase's avatar
Jase

Great idea but needs more work.

3
I have problems with spending due to a psychiatric condition and so this enables me to live independently whilst my family deposits money into my Pockit account. The card has been accepted everywhere I have been and it is contactless. The app is good apart from the half an hour lag in updates (you have to rely on the email when money is deposited). The major issue is how long it takes for money that has been transferred to your account to actually show up there. All deposits made go to the big Pockit 'pot' and a team then manually sorts through the payments based on the customer reference number attached to each one. As expected this can take a while, and over the weekend you are generally screwed. I understand people don't use this as their only account but since I do this is a major issue for me if my family forgets that deposits need to be made in advance. The other problem is that you cannot electronically transfer money to another account except to another Pockit account; so paying my share of bills to my boyfriend is difficult since it costs 99p to withdraw cash so you end up with that annoying situation where you can't withdraw a tenner because you have £9.01 in your account... But you can set up direct debits and things, I pay for Spotify Premium using mine. The card is free and I understand that it is a new slightly experimental branch of whichever affiliated bank, where they are working to improve it all the time. I would recommend this to others because it definitely works as long as you are aware of and plan around Pockit's weak spots. Reviewed on: 18th October 2016
Emily Hurst's avatar
Emily Hurst

Secure way to shop online

5
Card arrived in 3 days. Easy to load (took maybe a minute for balance to show up). Easy to use website. Recomended prepaid car :) Reviewed on: 18th October 2016
Daniel's avatar
Daniel

Very useful

5
Works as advertised, have had one question that customer support answered fully the same day. Reviewed on: 18th October 2016
Simon Pacey's avatar
Simon Pacey

Great

5
A card without hassle ,very straightforward and simple to use, yet very secured to use. Reviewed on: 18th October 2016
Dan Olu's avatar
Dan Olu

Ease of POCKIT

5
Easy to sign up. Card came quick. Easy to load. Easy to use website. Easy to use card. Should of got a pockit credit card ages ago Reviewed on: 18th October 2016
Martin eve's avatar
Martin eve

Excellent Card

5
I got my card after three days only from submission , also i got five pound reward due to loading ten pound within the first week Reviewed on: 18th October 2016
AHMED HAMZA's avatar
AHMED HAMZA

Good but Bad

2
Customer service is brilliant. Very helpful call centre. Downside is that you spend a lot of time chasing up money that should have been paid into your account. Benefits are a lot of hassle to get paid in, even after sending in all your details of benefit and it being linked to your account , you still have to ring and chase up the money to be able to use it. Reviewed on: 18th October 2016
Joshua Coulton's avatar
Joshua Coulton

Easy access to money without worryi

5
My worry has always been losing my debit card as I can be a bit careless at times and I spend what money I have. Pockit gives me and my mum peace of mind and helps me budget my money. It's a great way to be responsible and be in control without the danger of cyber crime. Reviewed on: 17th October 2016
Christine Weemes's avatar
Christine Weemes

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