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Pockit: Account reviews

View other Pockit products
2.72
Based on 568 reviews, last reviewed 22nd May 2025
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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4%
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49%

Latest highest rating:

5

Moc dobra cart kevjemu je vihodna Moc dobra cart kevjemu je vihodna Reviewed on: 10th May 2025
Sona H's avatar
Sona H

Latest lowest rating:

1

Extremely Disappointed and Considering Legal Action... Extremely Disappointed and Considering Legal Action I’m extremely disappointed with my experience with Pockit. My account has been blocked since Apri... Read more Reviewed on: 22nd May 2025
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Chukwuka o
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About this product

Pockit offer a Prepaid Mastercard® account with no credit checks required.

You can get a £50 cash advance before payday and earn cashback on eligible purchases. This account can also help you build your credit score. There’s a monthly fee to pay for the Pockit Account.

Pockit Account reviews help you find out what it’s really like to be a customer. If you’ve used Pockit before, you can also leave a review and share your experience.

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Pockit Account reviews (568)

Fantastic debit card

5
This card is very usful when you cannot open bank account, you can do whatever you want online. A small cons is the limit for the people has no permanent address yest Reviewed on: 19th October 2016
Sam sahaleh's avatar
Sam sahaleh

Bordering On Fraud

1
I used Pockit for 6 months without any problems. Then last week my Prepaid Credit Card was refused 3 times even though I had plenty of money into my account to cover transactions. I was too late to stop my monthly SO transferring money to this account. Contacting Pockit is a nightmare. Emails are unanswered or contain bland uninformative responses. Phone calls go unanswered. At the same time I was blocked from taking money out, my SO never arrived in my account (and has not done so after 5 days even though my Bank is the same as the one they use). I have reported this to the police (ActionFraud) and my bank (who assure me the SO was paid in. Today I managed to get them on the phone. They told me my card had been stopped because of suspected fraudulent activity. They apparently never thought to inform me and could not tell me when or where this activity had taken place. They did not know what had happened to my SO. When I logged back in, the link to take money out was working, but I could not use it because my account balance had been reduced to zero though my online statement shows £70. I have a card that does not work, money that has vanished from my account, and a SO payment that has also vanished. One final point. I posted this on Facebook and was in the middle of helping two users with similar problems when all my posts were deleted and I can no longer post to Pockit's page. Only Facebook could have done this. It is interesting that this huge organisation will support its advertisers without checking the veracity of complaints. Update: - My problem has now been resolved (speedily) after I emailed [email protected] These are the people who licence Pockit. If you are experiencing difficulties send a clear timeline of your problems to this address. Reviewed on: 18th October 2016
Ian Skelly's avatar
Ian Skelly

Best travel card

5
So handy! Really great set up! I use it all the time Reviewed on: 18th October 2016
Jenny's avatar
Jenny

Cow boys

1
Unable to transfer money to my account. I have had to email them with my detail before the fund appear in my account. Even then the funds do not appear. You get cut off when phoning them and they do not return many emails. This company is a con. Stay well clear of it Reviewed on: 18th October 2016
Jase's avatar
Jase

Great idea but needs more work.

3
I have problems with spending due to a psychiatric condition and so this enables me to live independently whilst my family deposits money into my Pockit account. The card has been accepted everywhere I have been and it is contactless. The app is good apart from the half an hour lag in updates (you have to rely on the email when money is deposited). The major issue is how long it takes for money that has been transferred to your account to actually show up there. All deposits made go to the big Pockit 'pot' and a team then manually sorts through the payments based on the customer reference number attached to each one. As expected this can take a while, and over the weekend you are generally screwed. I understand people don't use this as their only account but since I do this is a major issue for me if my family forgets that deposits need to be made in advance. The other problem is that you cannot electronically transfer money to another account except to another Pockit account; so paying my share of bills to my boyfriend is difficult since it costs 99p to withdraw cash so you end up with that annoying situation where you can't withdraw a tenner because you have £9.01 in your account... But you can set up direct debits and things, I pay for Spotify Premium using mine. The card is free and I understand that it is a new slightly experimental branch of whichever affiliated bank, where they are working to improve it all the time. I would recommend this to others because it definitely works as long as you are aware of and plan around Pockit's weak spots. Reviewed on: 18th October 2016
Emily Hurst's avatar
Emily Hurst

Secure way to shop online

5
Card arrived in 3 days. Easy to load (took maybe a minute for balance to show up). Easy to use website. Recomended prepaid car :) Reviewed on: 18th October 2016
Daniel's avatar
Daniel

Very useful

5
Works as advertised, have had one question that customer support answered fully the same day. Reviewed on: 18th October 2016
Simon Pacey's avatar
Simon Pacey

Great

5
A card without hassle ,very straightforward and simple to use, yet very secured to use. Reviewed on: 18th October 2016
Dan Olu's avatar
Dan Olu

Ease of POCKIT

5
Easy to sign up. Card came quick. Easy to load. Easy to use website. Easy to use card. Should of got a pockit credit card ages ago Reviewed on: 18th October 2016
Martin eve's avatar
Martin eve

Excellent Card

5
I got my card after three days only from submission , also i got five pound reward due to loading ten pound within the first week Reviewed on: 18th October 2016
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AHMED HAMZA

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