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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Everything you need to arrange motor insurance

Great provider and easy website to find documents etc. Not a mystery as with many sites. Customer services representatives also informed about policy cover etc and have the knowledge and ability to make decisions and changes that suit you. Great service and been with them for a number of years. Reviewed on: 21st September 2022

Happy

I have found the company very efficient and their communication is also up there too, I would highly recommend them to other family and friends. Reviewed on: 21st September 2022

7 stars service

Great service Reviewed on: 21st September 2022

More for less

Simply, it was the best deal. I was able to add on, breakdown cover, protected no claims, key replacement and legal services at a very low price. The online site was easy to navigate via my mobile phone and the paperwork was promptly received. Many thanks Policy Expert. Reviewed on: 21st September 2022

Honest Company

I had paid my insurance premium and my previous insurance company had sent my proof of NCD with an extra year I had earned so Policy Expert gave me a small refund. Very honest. Reviewed on: 21st September 2022

Pleasant and helpful staff

The member of staff that delt with me (Nicky) was very helpful and pleasant, my problem was sorted out with no fuss, the other thing which I liked was that there was no pressure sales unlike other companies. Reviewed on: 21st September 2022

Great provider

Easy to purchase, great provider with lots or support and guidance when needed. Reviewed on: 21st September 2022

Service and follow up

Thought the service was really quick and easy to use, then received a brilliant follow up call confirming all my information and answering and queries I had. Reviewed on: 21st September 2022

Insurance

Recently renewed my insurance very easy lady went through everything suggested adding some extras and explained everything in an easy to understand way Reviewed on: 21st September 2022

Great customer service

Quick, efficient and amazing courteous customer service, policy suited my needs at an affordable reasonable price Reviewed on: 21st September 2022

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