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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Policy expert

5
Policy expert is an amazing company their customer service is out standing and they are well priced and I would happily recommend them to anybody Reviewed on: 31st May 2023

Fast & easy

5
Efficient clear and easy to negotiate site with speedy follow up Reviewed on: 16th September 2022

quick and easy

5
Very quick to fill in and offered a fair price which includes roadside assistance, so a good purchase so far. Reviewed on: 16th September 2022

No problems so far

4
Good customer service, even got some money knocked off when I renewed which was an unexpected bonus Reviewed on: 16th September 2022

Best customer service

5
Returning customer. Competitive for car insurance, but main reason is their customer service. Staff were friendly efficient and helpful. Query re changing car and car insurance dealt with efficiently and no long "holds' waiting to speak to someone. Car breakdown was dealt with quickly and I was kept informed of what was happening. Definitely top ompany and would recommend. Reviewed on: 16th September 2022

good value for money

5
exellent service and easy sign up Reviewed on: 16th September 2022

easy and quick service

5
Very polite and helpful, no hassle car insurance sorted in just a few minutes. Reviewed on: 16th September 2022

Peace of nind

5
I have been with policy expert for two years and have had no trouble at all. It was easy to do online and the renewal was just as easy Reviewed on: 16th September 2022

great product and great service

5
I have my car insurance with Policy experts who are very efficient and efficient. Very pleased with them. Reviewed on: 16th September 2022

Easy to deal with

5
Found on a comparison site and trusted them although unknown ad the price was great and the reviews online were all good. I haven't had to use them except for a windscreen replacement which was swift and easy to arrange. Reviewed on: 16th September 2022

New company So far very good

5
So far very good I hope would be good experience in the future Reviewed on: 16th September 2022

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