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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Amazing service best policy ever

5
Amazing service best policy ever Reviewed on: 10th September 2024

Excellent value for an excellent service

5
Not only have Policy expert outdone the competition in value, quality of service provided but their customer service, ease of access and personal touch make them my go to. On top of all that in a year where everything else seemed to be going up my car insurance came down and significantly. Reviewed on: 15th September 2022

Great prices and service

5
I did everything online for my car insurance and it was quick and easy. Correspondence was efficient and thorough. It was the cheapest quote I found and the service was good. I’m happy to stay with Policy expert in the future. Reviewed on: 15th September 2022

Great value

5
The best quote on my insurance for what they offered good website and easy to navigate all round good service Reviewed on: 15th September 2022

Explained the process. Offered choices

5
Customer friendly. Very Competitive Reviewed on: 15th September 2022

Car Breakdown

5
Car break broken not sure if safe to dry. Message policy expert and immediate respond, help and advice on hand. Definitely used again in the future… Reviewed on: 15th September 2022

Excellent service

5
Second year of insuring my car with them great service and to date very satisfied . Reviewed on: 15th September 2022

Changed from a market leading providing and not looking back

5
After having so much trouble with a known popular provider, policy expert has been such a breath of fresh air. The best value for money and easy to set up. Reviewed on: 15th September 2022

Good price and communication

3
Quick customer service and good price Reviewed on: 15th September 2022

Fantastic customer service

5
A truly great company to deal with and brilliant customer service when sorting out my car insurance Reviewed on: 15th September 2022

Is very good insurance.

5
Is verry professional insurance and ok by price. Reviewed on: 15th September 2022

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