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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

4
Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Good competitive price

5
Good communication and easy insurance set up. Competitive price with good customer service. Reviewed on: 15th September 2022

Excellent service

5
Excellent customer service. Easy to use website always there and great value for money. Reviewed on: 15th September 2022

Great price for car insurance

4
Not actually needed to make a claim (thankfully) and hope I never do but the website was easy to negotiate and I'm confident that I'll be able to speak to a real human if I ever need to make a claim. Reviewed on: 15th September 2022

Excellent.

5
Policy expert is a wonderful company with great deals and helpful staff and easy to deals with. Reviewed on: 15th September 2022

Easy peasey

4
Insurance is a boring and time consuming part of life and once a year it rolls around Using policy expert made it very easy and clear to use Showed me what I was getting and how much Might not of been the cheapest at the time the shear lack of fuss was a winner for me My time is worth more than money and policy expert saved me that Reviewed on: 15th September 2022

Painless and succinct.

5
It was easy, lets face it, any time spent on dull but essential things like insurance are an unfortunate adult by-product. Policy Expert helped alleviate the pain no end. Thank you. Reviewed on: 15th September 2022

Best value

5
Extremely good value and automatic policy upgrade after first year, amazing service. Reviewed on: 15th September 2022

First Class Experience

5
Arranged car insurance with Policy Expert after seeing them online. The whole experience was excellent and easily understood. The whole thing was sorted in about 10 minutes. Well impressed and wouldn’t hesitate to recommend them to others. Reviewed on: 15th September 2022

No issues so far

4
Easy to set up, easy to contact. Friendly advisors. Reviewed on: 15th September 2022

No dramas

5
Easy to ensure and good customer service Reviewed on: 15th September 2022