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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Policy expert

5
Policy expert is an amazing company their customer service is out standing and they are well priced and I would happily recommend them to anybody Reviewed on: 31st May 2023

Single mother with no clue, I got car insurance

5
I'm a single mother of autistic sons everything is hard, but this was so easy, easy to understand, easy to get my car insured, also I just got a new car and transferred my insurance over by telephone straight away so I could drive out if the showroom that day, thank you. Reviewed on: 15th September 2022

First class

5
Great communication, great service and assistance 5 stars Reviewed on: 15th September 2022

Best Value For Money

5
Decision was easy. The policy is one of the most affordable out there but without compromising on cover modules. Reviewed on: 15th September 2022

Brilliant customer service

5
Easy to use and communicate with would recommend to anyone Reviewed on: 15th September 2022

Good value

5
Good value for money and good customer service. Reviewed on: 15th September 2022

Straight forward

5
No hidden add on’s or prices. Very quick and straight forward. Would definitely Recommend Reviewed on: 15th September 2022

Very cheap and efficient

5
I spent 15 minutes on the phone and all was done and I haven't been bombarded with calls do you want this or do you want this very satisfying. Reviewed on: 15th September 2022

Highly recommend

5
Great price when looking at my car insurance renewal and found things very easy to set up. Highly recommended company Reviewed on: 15th September 2022

Cheapest around!

5
With the rising cost of living in so many areas of life we were thrilled with our monthly quote from Policy expert, at last a company who isn’t trying to rip us off! Reviewed on: 15th September 2022

Outstanding

5
Policy Expert are a company look after you from the moment you call, you never need to worry about anything Reviewed on: 15th September 2022

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