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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Best Policy

I have a car insurance with policy expert, it was easy to set up, had a mistake with my details, customer service was quick and very helpful, problem solved straight away. Won’t change to other company! Reviewed on: 15th September 2022

Quick response

Quick response to any questions you may have about your insurance. Reasonable prices which is what we need in this current state Reviewed on: 15th September 2022

Top

Best i know ,no one more good then them. Reviewed on: 15th September 2022

Quote

Quoted a competitive price for car insurance. Reviewed on: 15th September 2022

Great customer service

I would highly recommend this service to anyone looking for a affordable price. Reviewed on: 15th September 2022

Easy to deal with

Competitively priced and easy to communicate with. Reviewed on: 15th September 2022

Great company

Very easy to arrange car insurance and fill in relevant documents online. Reviewed on: 15th September 2022

I do not recommend

I had insurance with this company but they decided to cancel it because I sent my license drive to the dvla to update the address. besides the fact that I sent evidence with: car documents, house contract, no claim bonus, statement, etc. plus many others, they still decided to cancel my insurance. they did not wait for the driver's license to be updated. so not in the future. Reviewed on: 15th September 2022

Very Efficient

The first month I insured with this company I was in a collision with a bus which was quite a shock. The process after this from Policy Expert made the accident easier to deal with as the car was written off and the insurance company made it clear the steps I needed to take next and made sure the claim money was in my bank account very quickly. I can't thank them enough so this is the least I could do. Reviewed on: 15th September 2022

Newbe

They were amazing people to deal with and massively appreciated being a new customer will be using them again Reviewed on: 15th September 2022

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