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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Policy expert

5
Policy expert is an amazing company their customer service is out standing and they are well priced and I would happily recommend them to anybody Reviewed on: 31st May 2023

Excellent insurance

5
I switched my insurance to PE and am amazed by the positive changes. Smoother service, lower yearly rate. Can only recommend Reviewed on: 15th September 2022

Nice and easy

5
Very easy to use and took no time at all to sort my car insurance out. Great work. Reviewed on: 15th September 2022

Great service, easy to use

5
Asked a question on phone then completed quote online. Really easy to use. Reviewed on: 15th September 2022

Would highly recommend

5
When I took out this insurance is was really simple and I can make changes online and the chat is really good. When I have contacted them by telephone the staff have been professional and helpful. It is good value for money . Reviewed on: 15th September 2022

Great support and value for money

5
Having had a car accident earlier this year, I contacted the claim line and received excellent customer service. Very efficient service and empathy shown. Easy to use website. Good value for money. Also bought my home insurance from Policy Expert too! Thank you Reviewed on: 15th September 2022

Great to be with this company

5
Anything I need to ask is well resolved Reviewed on: 15th September 2022

Good insurance company.

5
Never problem. Fair prices Good communication Reviewed on: 15th September 2022

The Best

5
Everything done on line, quick easy, no hassle, best quote for all my requirements. Reviewed on: 15th September 2022

Great and quick response

5
Was involved in an accident which was not my fault, and all the team at policy expert was fantastic and a great help highly recommend Reviewed on: 15th September 2022

Best price

5
This company offering renewal cheaper than it was. Reviewed on: 15th September 2022

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