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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

4
Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Very Competitive Car Insurance.

5
You only find out how good an insurance company is when you need to make a claim, but thankfully I've haven't needed to and hopefully never will. But if their customer service is as good as their renewal quote and customer service, I don't think I'll have a problem! Reviewed on: 15th September 2022

Nice experience

5
Affordable insurance amazing customer service and of course I will recommend to my family members and friends Reviewed on: 15th September 2022

Extremely

5
Very easy t navigate the site and easy to understand overall layout very good and would recommend to all my friends and family Reviewed on: 15th September 2022

Champion insurance

5
Easy no fuss good value insurance! Reviewed on: 15th September 2022

Thank you

5
Simple and easy policy set up and clear and understandable document wording. Reviewed on: 15th September 2022

Excellent Claims follow-up

5
I had a self-blame accident, the first for 10 years. It was dealt with by UK based staff, effectively, efficiently, promptly and sympathetically. I will definitely reinsure with them next year. Thank you. Reviewed on: 15th September 2022

Quick phone line answering

4
They worked with me to make necessary changes to my policy. Reviewed on: 15th September 2022

Fantastic

5
Always been a pleasure, everything runs smoothly Reviewed on: 15th September 2022

I do recommend!

5
Straight forward procedure, documents on your email straight away. They even gave me better quote for my renewal, than the other providers, which I accepted. Reviewed on: 15th September 2022

All good

5
All good and would tell other people about you. Thank you Reviewed on: 15th September 2022

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