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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Great customer service

I brought my insurance online, I had a follow up call to confirm my details were correct, and I asked a few questions and actually decided to add on things to my policy, I was very pleased with the call Reviewed on: 11th September 2024

Highly recommended

The process of signing up with them was quick and easy. There were no hidden costs as each policy standard was listed Reviewed on: 15th September 2022

Great Customer Experience

I am using Policy Expert for the second year running and the renewal quote was much better than what I got from using price comparison sites. Reviewed on: 15th September 2022

Straight forward

It's been straightforward and stress free getting my car insurance sorted out! The price was also good. Reviewed on: 15th September 2022

Car insurance

Best quote brilliant service easy to get Reviewed on: 15th September 2022

Great Insurance Provider

Quick and easy, hassle-free process for obtaining car insurance. Competitive quotes - would recommend anyone Reviewed on: 15th September 2022

Outstanding ********

Great customer service, professional and easy to contact, quick service best provider I’ve ever had. Reviewed on: 15th September 2022

Great insurance company

Excellent costumer service, highly recommend! Reviewed on: 15th September 2022

Fantastic customer service

I had an accident that wasn't my fault I rang policy expert and they offered all the support and reassurance I need. Reviewed on: 15th September 2022

Good solid product

Wouldn't normally review an insurance company as they sit in the background until needed. This year we needed to make a claim thanks to a passing lorry peppering the bodywork of the car causing multiple stone chips on all front, side and eve rear panels. All captured on dashcam. The actual process of claiming and getting the repairs sorted was handled very well. Car is now back to as new again. Reviewed on: 15th September 2022

Car insurance with policy expert

I can’t fault policy expert. They’ve been professional and very helpful with any enquiry that comes their way. Reviewed on: 15th September 2022

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