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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Amazing service best policy ever

5
Amazing service best policy ever Reviewed on: 10th September 2024

Very happy with the service provided

5
Straightforward language that is easy to interpret. Good price & efficient. Thank you. Reviewed on: 15th September 2022

Good company

4
Easy to use been with them on and off over recent years. Reviewed on: 15th September 2022

Insurance Made easy

4
Easy and affordable insurance.. Information available was easy to understand and the process was straightforward.. Reviewed on: 15th September 2022

Used them last year and again this year - fabulous and easy to use

5
Absolutely amazing company, easy to use and extremely fair pricing. Would use again Reviewed on: 15th September 2022

Car insurance and home insurance

5
Great value, easy to change details Reviewed on: 3rd September 2022

Quick and Easy

5
Everything was very straightforward… easy to purchase policy and all information clear and concise. Reviewed on: 2nd September 2022

Fair prices, cover to match needs

5
I usually do a price comparison when renewing insurance, and Policy Expert has consistently come in the top rank of candidates. Cover is not just one size fits all. I have no experience of claims handling but staff have been fair and polite when speaking for other reasons Reviewed on: 1st September 2022

Brilliant with claims

5
No problems with this understanding company highly recommended A1 Reviewed on: 1st September 2022

Cheap, no hassle & fully online

5
Cheapest, no hassle at all - even with NCD proof & fully online/paperless. Can't be better than that :) Reviewed on: 1st September 2022

Car and house insurance

5
Great people to deal with and had no problems with them which is what we all want Paul Reviewed on: 1st September 2022

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