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Policy Expert : Car Insurance reviews

Name: Car Insurance
Rating: 4.85 (5020 reviews)

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4.82

Based on 5,020 reviews, last reviewed 3rd Jan 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Helpful and great prices would fully recommend Helpful and great prices would fully recommend Reviewed on: 9th December 2024

Latest lowest rating:

1

Motor policy expert insurance avoid! Motor policy expert insurance avoid! Experts in taking your money and wasting your time. Customer service is shocking. The people on the phone are use... Read more Reviewed on: 3rd January 2025

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About this product

Our Policy Expert Car Insurance reviews can help you to find out what life as a Policy Expert customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

Policy Expert Car Insurance reviews (5020)

Review of the Policy Expert, Car Insurance:

Policy Experts - Absolute sharks.

Absolute sharks. They took my money and insured my car AFTER I disclosed the modifications on the car I have just bought. THEN THEY CANCELLED the insurance 2 and a half weeks later because they say it has too many modifications. I did all the back ground checks before hand on the car, the car was completely clear and was bought from a reputable dealer. 2 and a half weeks later ie today. They ring me up and tell me that THEY are cancelling the insurance because the car has too many modifications. Even though they accepted it at the outset online when I paid for it. They are now charging me £79 from the initial deposit and first months premium that came out yesterday for cancelling the policy. They said it does not matter that they are cancelling, I still have to pay the cancellation fee. I mean, what can you say, I am just gobsmacked. They just gave the usual, its in the terms and conditions, I asked the girl how many times do you read the TnCs to which she replied I don't, but I would accept them if they were in there. Also as if that isn't bad enough. Any new insurance, I now have to select yes I have had insurance declined or cancelled in the last 3 years (through no fault of my own which puts the cost up). I have just been on the insurer admirals website and their site said to ring them when I input the modifications, as it would not let me carry on. That is what Policy Experts website should have done, stopped me and forced me to ring them and question me about the car. Admiral were happy with the Modifications when I spoke to them, as I disclosed exactly what Policy Expert had done. Not take the money, insure me for 2 and a half weeks, cancel it and charge me £79. #PolicyExpert @policyExpert Reviewed on: 26th November 2024

Car insurance

Very easy to set up on line easy to view all details in one place Reviewed on: 11th September 2024

A very fast and proficient service

A very fast and proficient service Reviewed on: 11th September 2024

I am extremely satisfied.

I am extremely satisfied.I would recommend her to anyone Reviewed on: 11th September 2024

Easy and friendly

Easy to sign up and dealt with an issue very quickly Reviewed on: 10th September 2024

Very simple and straight forward

Very simple and straight forward Reviewed on: 10th September 2024

You give value for money.

You give value for money. Your price is reasonable and your service is excellent. Reviewed on: 10th September 2024

I’ve just insured my car with them I’ve got a very g...

I’ve just insured my car with them I’ve got a very good policy and a great price Reviewed on: 10th September 2024

Great service, easy to deal with.

They offered the same level of service as many of there competitors but at fraction of the cost. I spoke with there customer service when setting up my policy and they were very professional and polite. Reviewed on: 10th September 2024

Really and polite good customer support

Really and polite good customer support, both over the phone and in text chat. My questiond and issies were resolved with haste. Reviewed on: 10th September 2024

competitive price.

A policy that covered my needs at very competitive price. Reviewed on: 10th September 2024

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