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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Amazing service best policy ever

5
Amazing service best policy ever Reviewed on: 10th September 2024

Good price and excellent customer service

5
I use Policy Expert for my car insurance and home and contents. They are competitively priced and very helpful when you need to call them. Would recommend to my friends and will use again. Reviewed on: 10th September 2021

Trouble free cover

4
The company are very easy to deal with and are very responsive to emails, pricing is competitive and customer service is spot on ,Haven't been able to pass an opinion on the claims process because happily haven't been in that position but overall a satisfied customer Reviewed on: 10th September 2021

Good Service

5
Really easy process and easy set up. Reviewed on: 10th September 2021

Great service

5
Quick and easy to set up which is exactly what a modern car driver wants. All details sent over via email. Great communication and aftercare Reviewed on: 10th September 2021

Quick, easy and cheap!

5
The best insurers are the ones who give you the options to add and remove individual benefits and types of cover. Most people get certain things with their bank etc, so this resulted in the cheapest deal by far, without sacrificing important stuff like Protected No Claims. A really simple set up was a bonus. Reviewed on: 10th September 2021

value for money

5
good customer service,everything handled quickly and efficiently,good value for money. Reviewed on: 10th September 2021

Efficient

3
Quick reliable and cheap. Very easy to deal with and understanding. Reviewed on: 10th September 2021

EXCELLENT !!!!!!

5
quick and easy to deal with …meets the expectations Reviewed on: 10th September 2021

Quick easy set up and great cover

5
Friendly staff, great cover, easy to use platform Reviewed on: 10th September 2021

Insurance feedback

4
Good communication and professional Reviewed on: 10th September 2021

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