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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Best on price

We've had no claim to make with this insurance to know how they'd handle it, but we're grateful to have found a good price to be insured with them Reviewed on: 5th September 2023

New car

Changed my car and found my insurance company were going to increase cost. Looked around and found Policy Expert. Cover was better and cost was much better. I have told my family and friends and will loose next year Reviewed on: 5th September 2023

Brilliant company, easy process and friendly staff

I found everyone I spoke to either over the phone or online very helpful Reviewed on: 5th September 2023

Good experience so far

Any dealings I have had with this car insurance company has been quick and efficient. That's why I decided to carry on with them for a second year. Reviewed on: 5th September 2023

Excellent and reliable car Insurance so far

Wow!!! When we are talking about car Insurance company as at today ,Policy expert is one of the best so far . They are very reliable and excellent. There customer service are very wonderful and also compare the price rate to other Insurance companies in the market, Policy Expert is outstanding. Reviewed on: 5th September 2023

Policy Of Excellence.

Contacted me when insurance was due. Clear instructions. All advantages of policy were explained. Very quick to get to get to the end of the insurance proposal. Signed and paid with no hassle. All the best Syd. Reviewed on: 5th September 2023

Best car insurance

The best car insurance ive ever had always helped me when i needed Reviewed on: 5th September 2023

Best price around

Despite my insurance cost increasing significantly this year, it was still the cheapest I could find. They even knocked off an extra £40 for good customer service Reviewed on: 5th September 2023

The best of the best.

Really simple process and a good price which helps people out with low incomes at the moment. Reviewed on: 5th September 2023

Reasonable and reassuring

So far there have been no problems. I have received a sufficient amount of their terms and what the policy covers, all of which were accessible in good time. Until I make a claim and experience their full capability I can't rate them any higher, but for now I am happy with the service provided and all at a decent cost. Reviewed on: 5th September 2023

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