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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Best insurance company

5
One of the best insurance company I've ever had, polite and helpful staff members Reviewed on: 9th September 2021

Great company

5
Policy expert is a great company with very good pricing Reviewed on: 9th September 2021

Happy

5
Easy to apply, prompt reply very satisfied with product and service, very competitive Reviewed on: 9th September 2021

One stop insurance

5
Absolutely fantastic service and way way better value for money compared to the other insurance companies, in fact my new policy with policy expert was 50% cheaper than my previous insurance provider was quoting me at renewal. Reviewed on: 9th September 2021

makes life so easy

5
This company was quick and easy to help me set up my new car insurance policy. They went through everything with we and ensured I understood everything. They made everything so simple and they were the cheapest around for a great policy. Reviewed on: 9th September 2021

Great Company to use

5
Very user friendly platform online and good communication with its customers. Would definately renew with this company in the future. Reviewed on: 9th September 2021

Very good value

5
Easy to deal with no problems at all Reviewed on: 9th September 2021

Easy to deal with

5
Really simple to do business with Close Brothers. Documents accessed easily and laid out simply and user friendly. Quick responses and clear communication Reviewed on: 9th September 2021

Value for money/helpful staff

5
Anytime i have had to phone with a query the staff have been friendly, helpful and efficient. My policy is good value for money Reviewed on: 9th September 2021

Was very impressed qhen looking at comparison prices and this suites our needs and was £400 cheaper then our current lender.

5
We recently had an accident and have been looked after very well. Reviewed on: 9th September 2021

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