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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.68 (5027 reviews)

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4.68

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Value for money/helpful staff

Anytime i have had to phone with a query the staff have been friendly, helpful and efficient. My policy is good value for money Reviewed on: 9th September 2021

Was very impressed qhen looking at comparison prices and this suites our needs and was £400 cheaper then our current lender.

We recently had an accident and have been looked after very well. Reviewed on: 9th September 2021

Quick, great price, great communication

It was quick and easy to organise the policy and the price was outstanding. As with all insurance companies you will never know how good they are until you need them (ie until you have to make a claim) and I have not had that experience. That being said, initial impressions are very good. Reviewed on: 9th September 2021

Excellent service

Best customer service and very happy to be with them Reviewed on: 9th September 2021

Easy and simple

Policy expert car insurance was simple and easy to set up and have always been knowledgable and courteous whenever I have phoned. Reviewed on: 9th September 2021

Easy and no hassle insurance

I have compared the policy benefits and terms and conditions with other providers. Policy Expert details are clean and clear and gave me peace of mind, and overall the premium is competitive. Will definitely recommend for other to give a try. Reviewed on: 9th September 2021

Friendly & Good Customer Service

First time taking my policy with this company, and I couldn't be more happy. Great and friendly customer services. Cheap insurance cover. Reviewed on: 9th September 2021

Quick

Online access make things easier Reviewed on: 9th September 2021

Cheapest and had no issues

Was east to swap from my old supplier and had zero issues and cheapest. Reviewed on: 9th September 2021

Great service

Very straight forward and easy to apply. Excellent service and great value Reviewed on: 9th September 2021

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