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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

4
Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Very good service

5
Good service saved me some money on my. Car insurance Reviewed on: 5th August 2020

Positive

5
Fast, efficient service - uncomplicated! Reviewed on: 5th August 2020

Never had a problem

5
Great in every way very helpful Reviewed on: 5th August 2020

Quite Enjoyable

5
Always keeping me well informed on all matters arising Reviewed on: 5th August 2020

Efficient

5
Very quick simple and efficient Reviewed on: 4th August 2020

Quick and Easy

4
I was quickly able to log on to my account to make a change. I had issues so ending up calling the helpline. Advisor was really friendly and was able to answer my questions. He gave me options as i needed to change my car on my policy. Listened to what i wanted. Very happy with policy. Reviewed on: 4th August 2020

Car insurance

5
Easy to register and great cover at a competitive price customer service of a very high standard Reviewed on: 4th August 2020

Brilliant service

5
The customer service has been brilliant. They were really caring and did follow up calls to see how I was. Reviewed on: 4th August 2020

Pain free

5
Thanks for keeping the price down . Easy to deal with Reviewed on: 4th August 2020

Fantastic

5
Fantastic service from day one kept informed of charges that was happening and also made a correction very quickly when I made a mistake with my no claims will stay with them when renewal comes around. Thank you Reviewed on: 4th August 2020

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