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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

4
Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Helpful

5
Easy experience no complications Reviewed on: 4th August 2020

Great European cover

5
A policy that allows for extensive european coverage - just what's required if you are taking your vehicle on the continent on a regular basis Reviewed on: 4th August 2020

Good company

3
great unfussy service and reasonable pricing Reviewed on: 4th August 2020

Team were very helpful as it was a complicated story as my wife was ill

5
Happy with the company ...always prefer a local company Reviewed on: 4th August 2020

Good deal

5
Good communication, open to your needs Reviewed on: 4th August 2020

Fast and efficient

5
Quick and easy online journey, very competitive pricing and easy to understand. Reviewed on: 4th August 2020

Excellent customer service

5
Very easy to deal with. Prompt action to questions and emails. Competitive prices Reviewed on: 4th August 2020

Great personal service

5
Really understanding of individual circumstances and very friendly on the phone. Reviewed on: 4th August 2020

I got just what I wanted

5
Good service and friendly helpful staff Reviewed on: 4th August 2020

A* rating

5
Simple and affordable, always in contact with updates via email, Reviewed on: 4th August 2020

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