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Policy Expert : Car insurance reviews

View other Policy Expert products
4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina
Read all reviews See your review

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Amazing service best policy ever

5
Amazing service best policy ever Reviewed on: 10th September 2024
Marco n's avatar
Marco n

Fantastic

5
Very easy and quick to use , would definitely use again , Reviewed on: 3rd August 2020
Michaela Holmes's avatar
Michaela Holmes

Value for money easy to use no hassle

4
Really easy.and simple great set up Reviewed on: 2nd August 2020
Suz Shepherd's avatar
Suz Shepherd

Pleasant surprise

5
After spending hours trying to change details to renew my previous online policy with another company l had to search again. The quotes were scary until l came to Policy Expert. £50 less than my renewal quote and £200+ less than some famous search companies. I read and re read my policy but they were like for like. The web site was so simple as l am retired and not totally confident. Great that there was a very efficient help phone line. Reviewed on: 2nd August 2020
Sylvia 's avatar
Sylvia

Excellent

5
5 stars very satisfied , easy to contact you and very helpful and professional Thank you Reviewed on: 2nd August 2020
Hassen's avatar
Hassen

Excellent

5
A very good company that respects the customer. Reviewed on: 2nd August 2020
Anna Wrzosek's avatar
Anna Wrzosek

Mr

4
Very smooth and hassle free transition between policies. Competitive prices too. Reviewed on: 2nd August 2020
Craig's avatar
Craig

Motor insurance

5
Easy to guide through website great price for a very compact service Reviewed on: 1st August 2020
Heather Hargreaves's avatar
Heather Hargreaves

Helpful and informative

5
When speaking to the advisor I felt that they were genuinely interested in helping me find the correct cover for my situation. Everything was explained in plain language and in a non condescending manner. Extremely satisfied with this transaction Reviewed on: 1st August 2020
Rachel Day's avatar
Rachel Day

Excellent communication and easy to set up

5
I have not been with policy expert for very long but it was really easy to set up the car insurance at a very reasonable cost, and I have had regular clear communication throughout Reviewed on: 1st August 2020
Pilly Vidal's avatar
Pilly Vidal

Very friendly service

5
Recently took a policy out with Policy Expert and would like to commend the service to date. Recently struggled with a monthly installment and was worried about what would happen. Must say I was very pleased that Policy Expert were very understanding and helped by letting me spread the cost over the remainder of the duration of my policy and were very understanding. I will be looking to extend and would happily recommend Policy Expert to anyone. My family are looking to use the company forthcoming. Reviewed on: 31st July 2020
Matthew Hewitt's avatar
Matthew Hewitt

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