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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Really happy

Easy and efficient website no complications just straight forward quote really happy with my new car insurance. Reviewed on: 30th July 2020

Great policy

Wonderful service provider would highly recommend Reviewed on: 30th July 2020

Excellent company,very good service,very friendly custom service.100% recommend

Im new with Policy expert but its my the best company in my life Reviewed on: 30th July 2020

Quick & Professional Service

Easy instructions start to finish no problems at all. Reviewed on: 30th July 2020

Great Insurance company

They are always on time and easy to get in touch. The portal is user friendly and self explanatory Reviewed on: 30th July 2020

good value policy

After shopping round I settled on Policy Expert as being good value cover for my insurance needs. Reviewed on: 30th July 2020

Great value insurance

Great value car insurance, policy expert were one of the very few to beat last year's premium whilst retaining the same level of cover and excess. I have 20yrs NCB and was amazed by how much other insurers were quoting and blaming rising costs on Brexit. Hats off to policy expert for keeping their prices real. Reviewed on: 30th July 2020

Fast friendly always there to help

Very happy. They work the problem and make sure they get the best outcome can not recommend them enough. Reviewed on: 30th July 2020

Amazing

From the word go the customer service is excellent nothing is to much trouble, the staff are friendly, helpful and very polite on the phone also very experienced a truly excellent service Reviewed on: 30th July 2020

Easy to deal with and worth the money

Getting the insurance set up was quick and easy and value for money Reviewed on: 30th July 2020

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