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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

4
Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Customer Review

5
Prompt service, insured with a few clicks! Reviewed on: 8th September 2019

Quality service quality price :)

5
Sure thing was very easy to use , cheap service and easy online e document system and login system, pleasure to deal with and would definately recommend :) Reviewed on: 8th September 2019

Quick and easy

5
Done insurance online and it was quick and easy no hassle and great price couldn't say no. Reviewed on: 8th September 2019

Professional

5
Very patient. Talked until I understood everything. Did not feel rushed. It was like talking to friends not a stranger. Reviewed on: 7th September 2019

car

5
easy to use web site ,great value i would recommend this site and insurance Reviewed on: 7th September 2019

Good service

4
Helpful people will come again and have other products from this company Reviewed on: 7th September 2019

Very helpful

5
Our whole family uses SureThing! When we were messed around buying a car, they supported us in changing out insurance policy as painlessly as possible. And they were the cheapest quote too. Reviewed on: 7th September 2019

Quality service

5
I received helpful and curtious advice. I would recommend Sure thing to others. Reviewed on: 7th September 2019

cheap and easy

4
found on comparison site matched my previous company's perks at almost half the price Reviewed on: 7th September 2019

Great Cover

5
Great cover at a competitive cost which is what you want when you are purchasing a new policy. Offering different platforms of communication that suits my needs as a working individual Reviewed on: 7th September 2019

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