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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Brilliant price for what you get

Had no problems with sure thing. Price is great and covers everything, brilliant company Reviewed on: 5th August 2019

Ease of set-up

So easy to get and confirm a quote, also quote was more than competitive with extras other brokers didn't offer. Even an add-on (money of cam) was easy to claim. More than happy with experience and will definitely use again. Reviewed on: 5th August 2019

Quick and Fair Price

Service was amazingly quick and price was very fair and also had lots of pluses :) Also Dash Cam was a very good selling point. Reviewed on: 4th August 2019

Pleasant customer service they do not complicate things.

Very easy to talk to without complications. Reviewed on: 4th August 2019

Online

I got insurance online.. it was very quick and easy and the cheapest with all the bits n bobs I wanted included Reviewed on: 3rd August 2019

All you need

Found sure thing a very easy company to get insured with . Cheapest on websites , great deals with lots of extras . Best company I’ve joined in the 23 years of driving and insuring vehicles Reviewed on: 3rd August 2019

Competitive prices and good service

Easy transition and good communication. Reviewed on: 3rd August 2019

The cheapest piece of mind on the market

Great price, customer service and hassle free claims. Reviewed on: 3rd August 2019

Quick fast effortlessly service

Very friendly UK staff understanding all your needs no long phone queues always answer very quick and everything can be managed on line I have been a driver for over 30 years best company so far highly recommend Reviewed on: 3rd August 2019

Outstanding service

Having been covered by sure thing last year I recieved a quote for this years renewal. As i always would do i compared the renewal quote on line to find cheaper options. I did find a couple of quotes cheaper and rang sure thing customer services to see if they could lessen their quote to match, the person I spoke to was extremely helpful and did all he could to bring down the price. Although he could not quite match the prices quoted me it was as near as possible. Due to his professionalism and his friendly helpful manor I decided to stay with sure thing as customer service and prompt actions are the things I value most. Both of which i recieved. I can see myself renewing again. Thankyou for your service. Reviewed on: 3rd August 2019

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