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Policy Expert : Car insurance reviews

View other Policy Expert products
4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
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phillip f
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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Quick fast effortlessly service

5
Very friendly UK staff understanding all your needs no long phone queues always answer very quick and everything can be managed on line I have been a driver for over 30 years best company so far highly recommend Reviewed on: 3rd August 2019
J mccombe's avatar
J mccombe

Outstanding service

5
Having been covered by sure thing last year I recieved a quote for this years renewal. As i always would do i compared the renewal quote on line to find cheaper options. I did find a couple of quotes cheaper and rang sure thing customer services to see if they could lessen their quote to match, the person I spoke to was extremely helpful and did all he could to bring down the price. Although he could not quite match the prices quoted me it was as near as possible. Due to his professionalism and his friendly helpful manor I decided to stay with sure thing as customer service and prompt actions are the things I value most. Both of which i recieved. I can see myself renewing again. Thankyou for your service. Reviewed on: 3rd August 2019
Alix's avatar
Alix

Amazing customer service at a terrific price

5
As a long time driver I have always been keen to shop around when my car insurance policy is due for renewal. That is until I signed up with Sure Thing. I have found them to be very comperatively priced and the help and support I recieved following my recent accident was second to non. Even making changes such as adding an additional driver was quick easy and cheap. When my policy is next up for renewal I can see me staying with Sure Thing and you can't give a better accolade these days than that! Reviewed on: 2nd August 2019
Colin Riley's avatar
Colin Riley

Good customer service

5
Had a great year with them and decided to stay with this year Reviewed on: 2nd August 2019
David Mayor 's avatar
David Mayor

Very smooth service

5
Very smooth service and made every thing easy highly recommended Reviewed on: 2nd August 2019
Diane Milburn's avatar
Diane Milburn

Excellent value

5
You get a lot more for your money Reviewed on: 2nd August 2019
stephen stamp's avatar
stephen stamp

Excellent company, got me the right car insurance for a great price.

5
Easy to deal with. Fantastic company great people to deal with. Reviewed on: 2nd August 2019
Derek Savage's avatar
Derek Savage

Excellent company, got me the right car insurance for a great price.

5
So easy and simple to deal with. Reviewed on: 2nd August 2019
Derek Savage's avatar
Derek Savage

Sure is Great

5
Sure best value on the net and over the phone Reviewed on: 2nd August 2019
Graham Ross's avatar
Graham Ross

Very polite & professional- good concise information given

5
As above / handled my transition of changing my car insurance a breeze - thank you Reviewed on: 2nd August 2019
Simon's avatar
Simon

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