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Policy Expert : Car insurance reviews

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4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
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Iacob Irina
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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

clear communication

5
I was impressed by the customer service team who dealt with my car insurance. They are very good communicators, who treat the customer with respect and dignity. The product they are selling is excellent value for money, so much so that I decided to insure our second car with Sure Thing. Reviewed on: 17th July 2019
John Liversuch's avatar
John Liversuch

Perfect

5
It’s easy to work with this company, highly recommend Reviewed on: 17th July 2019
Valjodyankov88@gmail.com's avatar
[email protected]

Excellent service

5
Excellent service my insurance was sorted on line with in a few minutes. Reviewed on: 17th July 2019
Jayne 's avatar
Jayne

Good company for insurance

5
They are very good with their pricing and they are very good with their business practice Reviewed on: 17th July 2019
Andy's avatar
Andy

Excelent customer service and value car insurancer

5
The customer service help line are very helpful indeed. I found a cheaper quote else where and they almost got it down to the same value. So decided to stay with them. They were very friendly also and did not try to rush the call. Well done Sure Thing :-) Reviewed on: 16th July 2019
Vasillis Andreas's avatar
Vasillis Andreas

Easy, professional and cheaper!

5
Was easy to switch my car insurance, no hassle and all paperwork emailed efficiently Reviewed on: 16th July 2019
Karleen Volynchook's avatar
Karleen Volynchook

Great price easy to book

5
Great price easy payment and great extras they offer x Reviewed on: 16th July 2019
Vanessa 's avatar
Vanessa

Best price ever

5
How can they do it nearly £200 cheaper than my own insurance company and a free in car camera what a bargain Reviewed on: 15th July 2019
Arthur Berks's avatar
Arthur Berks

Excellent service

5
So easy to get car insurance arranged online with no problems navigating through each section. 10/10 Reviewed on: 15th July 2019
Gary Riley's avatar
Gary Riley

Fantastic company

5
Great service, friendly staff and excellent value Reviewed on: 15th July 2019
Carrieanne McDonagh's avatar
Carrieanne McDonagh

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