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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Very professional insurance company.

5
Renewed my insurance a few months before changing my car. The process to change was handled very quickly and without fuss. Reviewed on: 15th July 2019

Help me such alot and made me so at ease

5
And their was no pushing me to have the insurance.they could not have been so helpful thank you Reviewed on: 15th July 2019

Love it

5
I'm so happy with the service and help been given very understanding and very friendly Reviewed on: 14th July 2019

Excellent service excellent prices

5
Very easy to deal with very competitive prices excellent back up service keep up the high standards Reviewed on: 14th July 2019

Fast, professional online service

5
Found the car insurance to be very good value for money and the added bonus of the webcam deal. Reviewed on: 14th July 2019

Easy to book a policy no hassle

5
Great online customer service, easy to use forms, fast response Reviewed on: 14th July 2019

Toyota Avensis

5
Very good price for options and correct service Reviewed on: 14th July 2019

Amazing and simple to setup

5
Sure thing was simple and easy to setup my car insurance. Highly recommended. Reviewed on: 13th July 2019

officient and friendly

5
organised all work fast and efficient, thanks Reviewed on: 13th July 2019

Most helpful sales advisor

5
I took out car insurance online I then needed to phone and talk to an advisor .. he was so helpful and actually went through my policy ensuring I was totally covered with the correct cover. I was super impressed and thanked him for all of his help. Reviewed on: 12th July 2019

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