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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.67 (5027 reviews)

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4.67

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

officient and friendly

organised all work fast and efficient, thanks Reviewed on: 13th July 2019

Most helpful sales advisor

I took out car insurance online I then needed to phone and talk to an advisor .. he was so helpful and actually went through my policy ensuring I was totally covered with the correct cover. I was super impressed and thanked him for all of his help. Reviewed on: 12th July 2019

100% customer focus

Nothing was too much hassle more than happy to help you Reviewed on: 12th July 2019

Good sevice

More than helpful very friendly and keep their word when they say they will ring back Reviewed on: 12th July 2019

No fuss and reliable

three ysrs customer they will price match comparison sites Reviewed on: 12th July 2019

Simple efficient reliable

Customer for three years now no fuss and just do a price comparison and they will price match it. Reviewed on: 12th July 2019

So easy to change vehicle insurance

I recently purchased a new car and had to swap over my insurance at short notice and to Sure Thing it was no trouble at all. A very easy and smooth transaction. Great customer service Reviewed on: 12th July 2019

Sure thing

It’s my first time with sure thing and I must say they are very helpful .great easy web and set out really well the hole experience only only takes a couple of minutes from start to end and very very competitive I am so happy Reviewed on: 12th July 2019

Always on the ball clarity and professional all the way

Fantastic to deal with very understanding and professional at all times, always very clear in how they speak and deal with any issues. On top out of all the insurance companies I have ever used and will definitely use them again without hesitation Reviewed on: 12th July 2019

Experience

Very prompt & competitive response to quotation request. Reviewed on: 12th July 2019

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