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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Excellent customer service, friendly and helpful

Excellent service, excellent price and better cover. Friendly and polite staff Reviewed on: 3rd August 2018

Great service and products.

Very easy process, great customer service, couldn't ask for more from an Insurance Company. Reviewed on: 3rd August 2018

GREAT

Was switching providers and was pleasantly surprised but the level of service & value for money offered by Sure Thing! Reviewed on: 3rd August 2018

Honestly Fab

They are efficient, effective and very reasonable. Their communication is second to none and w got a free dashcam into the bargain! Have already recommended them to friends and family. Reviewed on: 3rd August 2018

Efficient, friendly and competetive

I found the operators most helpful, they were clear in their explanations and made helpful suggestions. Reviewed on: 3rd August 2018

Amazing Company

The staff are really helpful, it is easy to contact them and there prices are good. I will be recommending them. Reviewed on: 3rd August 2018

Always there and helpful

Had car accident and everything was dealt with promptly. Amazing customer service Reviewed on: 3rd August 2018

Value for money

Hopefully I won’t need to test out my insurance purchased from Sure Thing! The assistant I spoke to who arranged my policy was friendly and helpful and I wouldn’t hesitate to recommend them. Reviewed on: 3rd August 2018

Car Insurance

This is the best insurance company I had for many years. Quick efficient and hassle free service. Just excellent all round service. Reviewed on: 3rd August 2018

Good quality.

Very competitive on price, also got home start and road cover if I break down. I'm very happy. Reviewed on: 3rd August 2018

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