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Policy Expert : Car insurance reviews

4.82
Based on 5,024 reviews, last reviewed 10th Oct 2025
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Run away from this company. Run away from this company. I was paying my direct debit as agreed to pay monthly. 3 months later I had to sale my van due to an electrical issue and ... Read more Reviewed on: 10th October 2025
Laura 's avatar
Laura

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5024)

Easy to set up ,low cost

5
After coming across sure thing on a comparison website I was pleasantly surprised as to how easy it was to select your level of cover and at a low cost. Reviewed on: 1st August 2018

Sure thing to good

5
Very pleased car ins at the right price Reviewed on: 1st August 2018

Easy, clear, excellent cover and communication

5
Excellent cover at nearly half the price of the company I had been with for years. Wish I knew about them far earlier. Reviewed on: 1st August 2018

Quick and easy

5
Very quick to do, good price for a comprehensive insurance. Reviewed on: 1st August 2018

Generally overall a great level of service

5
Sure thing have given me no issues very helpful staff. Can’t say anything bad app far!! Reviewed on: 1st August 2018

Hope to continue with SureThing in the future.

5
Excellent service over the phone and the dashcam deal with Halfords was super. Reviewed on: 1st August 2018

Nicest Insurance Agent I have ever dealt with!

4
Spoke with a really nice chap at SureThing! who talked me through my vehicle accident claim kindly and efficiently. Understood everything he said and at no time did he sound like an automatom or appear hurried or bored with all the questions he was required to ask. At no time did I have to suffer ages of irritating music while on hold and when I was told I was being passed on to someone else... I actually was! No complaints whatsoever. Reviewed on: 1st August 2018

web site so easy to follow

5
could not wish for better nice one team sure Reviewed on: 1st August 2018

Top Rank Insurance

5
Easy people to deal with who made insurance renewal a pleasure rather than a chore. Reviewed on: 1st August 2018

Helpful & Honest

5
Straight-Forward Helpful Experience !! :-) Reviewed on: 1st August 2018

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