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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.65 (5028 reviews)

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4.65

Based on 5,028 reviews, last reviewed 4th Aug 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Nicest Insurance Agent I have ever dealt with!

Spoke with a really nice chap at SureThing! who talked me through my vehicle accident claim kindly and efficiently. Understood everything he said and at no time did he sound like an automatom or appear hurried or bored with all the questions he was required to ask. At no time did I have to suffer ages of irritating music while on hold and when I was told I was being passed on to someone else... I actually was! No complaints whatsoever. Reviewed on: 1st August 2018

web site so easy to follow

could not wish for better nice one team sure Reviewed on: 1st August 2018

Top Rank Insurance

Easy people to deal with who made insurance renewal a pleasure rather than a chore. Reviewed on: 1st August 2018

Helpful & Honest

Straight-Forward Helpful Experience !! :-) Reviewed on: 1st August 2018

Good value

Worth getting very competitive. Reviewed on: 1st August 2018

Simple, Straightforward, and well covered

It was an easy choice to pick an insurance for my car this time. Everything was laid out in a simple format and I comfortable with the level of cover I eventually bought. The value of the product was good and the company back up was excellent. Reviewed on: 1st August 2018

amazing

best quote given in a long time - i hadn't realised how overcharged i had been until i got there quote - and the staff were so friendly and helpful :0) Reviewed on: 1st August 2018

the truth

first class service and very pleasant staff Reviewed on: 1st August 2018

Excellent

Very happy dealing with Sure Thing. Easy, helpful and extremely fast service. All documents and any questions I had were quickly received and solved. Many thanks to the team at Sure Thing Reviewed on: 1st August 2018

Great deal and quick efficient service

Obtained a very competitive car insurance renewal with out any problems , will come back for other insurance quotes. Reviewed on: 1st August 2018

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