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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.67 (5027 reviews)

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4.67

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

So quick, easy and stress free!

I am a new customer to Sure Thing! and I was absolutely cuffed with how quick, easy and stress free it was to arrange car insurance. I had lots of questions I needed answers to, and the responsiveness of the staff via email was second to none. In this day and age, customer service seems to be a dying art, but not with these guys. I was so grateful to have chosen them and the service was topped off by very competitive rates. I could not have asked for more! Reviewed on: 4th August 2017

Quick and efficient

Great customer service and feedback Reviewed on: 4th August 2017

Great car insurance rates

Found getting a quote for car insurance very easy . Saved me money would recommend Reviewed on: 4th August 2017

Go for it!

Great cover good price plenty of special deals and swift response to queries Reviewed on: 4th August 2017

cheapest

excellent customer services,very helpful Reviewed on: 3rd August 2017

The best isurer

I was looking for good and reasonable price insurer for two weeks . Finally I found and I am very satisfied . Lots of options in the basic insurance price . Reviewed on: 3rd August 2017

Great value insurance

I saved an amazing amount by switching. Great price and great service. Reviewed on: 3rd August 2017

If you are only after a sure thing...

Quotes were straight forward and talking to the staff on the telephone Colin not have been any easier. Any questions were answered making sure I fully understood what we were talking about. I would recommend this company "sure thing" to everybody. Reviewed on: 3rd August 2017

Sattisfied

On receiving my motor insurance renewal quote I was very surprised to see that the premium had risen by over £100, so I decided to shop around for similar cover at a more reasonable price. I eventually decided to take up a quote from sure thing and the whole thing was done smoothly and efficiently over the 'phone. (and I'm almost £300 better off as a result!). Reviewed on: 3rd August 2017

Fab Car INsurance

Cheap, quick and easy - offers everything the large companies do but for less ££ Reviewed on: 3rd August 2017

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