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Policy Expert : Car Insurance reviews

Name: Car Insurance
Rating: 4.85 (5021 reviews)

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4.82

Based on 5,021 reviews, last reviewed 9th Apr 2025

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Helpful and great prices would fully recommend Helpful and great prices would fully recommend Reviewed on: 9th December 2024

Latest lowest rating:

1

My insurance was on a annual rollover in that i was... My insurance was on a annual rollover in that i was informed that my insurance would be renewed automatic , to which i emailed back to proceed, howeve... Read more Reviewed on: 9th April 2025

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About this product

Our Policy Expert Car Insurance reviews can help you to find out what life as a Policy Expert customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

Policy Expert Car Insurance reviews (5021)

Review of the Policy Expert, Car Insurance:

Policy Experts - Absolute sharks.

Absolute sharks. They took my money and insured my car AFTER I disclosed the modifications on the car I have just bought. THEN THEY CANCELLED the insurance 2 and a half weeks later because they say it has too many modifications. I did all the back ground checks before hand on the car, the car was completely clear and was bought from a reputable dealer. 2 and a half weeks later ie today. They ring me up and tell me that THEY are cancelling the insurance because the car has too many modifications. Even though they accepted it at the outset online when I paid for it. They are now charging me £79 from the initial deposit and first months premium that came out yesterday for cancelling the policy. They said it does not matter that they are cancelling, I still have to pay the cancellation fee. I mean, what can you say, I am just gobsmacked. They just gave the usual, its in the terms and conditions, I asked the girl how many times do you read the TnCs to which she replied I don't, but I would accept them if they were in there. Also as if that isn't bad enough. Any new insurance, I now have to select yes I have had insurance declined or cancelled in the last 3 years (through no fault of my own which puts the cost up). I have just been on the insurer admirals website and their site said to ring them when I input the modifications, as it would not let me carry on. That is what Policy Experts website should have done, stopped me and forced me to ring them and question me about the car. Admiral were happy with the Modifications when I spoke to them, as I disclosed exactly what Policy Expert had done. Not take the money, insure me for 2 and a half weeks, cancel it and charge me £79. #PolicyExpert @policyExpert Reviewed on: 26th November 2024

Great price

Bought policy on line. Good price efficient service Reviewed on: 10th September 2024

POLICY EXPERT - A COMPANY I CAN TRUST

My first time insured with Policy Expert, and as a retired oldie, they offered me comprehensive car insurance, with an impressive, inclusive coverage, at an unbeatable, affordable price. Signing up online was ‘easy peasy’, thanks to the clear and efficient sign up system. It’s a great relief to be with a company that I can trust. Thank you. Reviewed on: 10th September 2024

New motor policy

Have only just taken out my motor policy with policy expert but hopefully should the worst happen everything will be covered and sorted to my satisfaction with as little hassle as possible fingers crossed ... must say I like what I have seen so far Reviewed on: 10th September 2024

Favourable rates and easy communication

Favourable rates and easy communication Reviewed on: 10th September 2024

Easy to navigate around the web page

Easy to navigate around the web page Reviewed on: 10th September 2024

Friendly staff, easy to navigate website

Friendly staff, easy to navigate website Reviewed on: 10th September 2024

Excellent advisors

Excellent advice on my requirements and sorted my policy effectively and efficiently. Reviewed on: 10th September 2024

Brilliant

Best quote by far. Quick and easy process. Reviewed on: 10th September 2024

Managed to get my car insurance down by £200

Managed to get my car insurance down by £200 compared to my other provider Reviewed on: 10th September 2024

My previous provider decided after three years that...

My previous provider decided after three years that they would impose a huge increase. I got the same cover from Policy expert for much less. I also have my home and contents insured with this company and have had for a number of years so it was a simple choice Reviewed on: 10th September 2024

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