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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

4
Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Best quote and great service

5
Been with the company for over 2 years consistently. Best quote price and best customer service. Always listens and does its best for me. Thank uou Reviewed on: 24th August 2023

Great value, great service

5
Easy to understand, no gobbledegook. Reviewed on: 24th August 2023

Superb service

5
Fantastic service from start to finish every year Reviewed on: 24th August 2023

Brilliant

5
Brilliant service and brilliant breakdown Reviewed on: 24th August 2023

The best of the best.

5
When it came to renewal I phoned for advice as to how they could best compete with other quotes I had. They were able to Taylor the policy to better meet my needs and in the conclusion save me just over £50. It's a company you can talk to with friendly, helpful staff. Reviewed on: 24th August 2023

Quick, easy, reliable

4
I made a claim with my home insurance and it couldn’t be easier, friendly people, caring, and quick. Five stars Reviewed on: 24th August 2023

Great service

5
Great service throughout the team and very speedy at responding and resolving problems. Reviewed on: 24th August 2023

Great customer service

5
Excellent insurance provider. Easy to get hold of and very competitive prices Reviewed on: 24th August 2023

Good so far

5
First time I have used Policy Expert, Al going well so far Reviewed on: 24th August 2023

Simple and no fuss

5
I set up my car insurance with very little fuss and was good to go within no time Reviewed on: 24th August 2023