Write a review

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

View other Policy Expert products

4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews See your review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Iam very likely to recommend Policy Expert

Always operator's polite low price premiums with extras at no extra costs. Reviewed on: 24th August 2023

Easy Home Insurance

Easy and cheap home insurance for me to set up. With the cost of living going up, it is good to find options that can help you with the basics. Policy Expert insurance is cheap and affordable and easy to maintain. Reviewed on: 24th August 2023

Home insurance

Great service paid one third of previous company for same cover.be crazy not too. Reviewed on: 24th August 2023

Insurance

No faff and fewer hidden rate increases as opposed to competitors. Reviewed on: 24th August 2023

Good value, good cover

I like this company easy to take your policy out online and good prices to boot Reviewed on: 24th August 2023

Happy 'Policy Expert' Customer

I have been a Policy Expert customer for a number of years and am very happy with the service. Staff are professional, friendly and helpful, renewing policy is straightforward and, to date, renewal quotes have been competitive have not been offered at inflated prices. Reviewed on: 24th August 2023

Insurance renewal

Excellent customer service representatives. Couldn't be happier with the service. Policy expert have always been able to provide a better quote for our dual insurance cover when asked to beat any renewal. Thank you Reviewed on: 24th August 2023

Safety

I am lucky that I haven't had to make a claim. However from reviews they are brilliant. Reviewed on: 24th August 2023

Great service

Easy to get a quote and arrange. Great product and service. Reviewed on: 24th August 2023

Annual reviews fast and easy to obtain

Best prices and cover compared to other websites every year! Reviewed on: 24th August 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Landlord Insurance
from CIA Insurance 3.50 from 5 reviews
Landlord Insurance
from Quoteline Direct 3.00 from 3 reviews
Home Insurance
from Quoteline Direct 1.00 from 2 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.82 from 5025 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub