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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Policy Expert genuinely care for their customers

Policy expert keep everything simple, clear, coherent and yet super compelling. Great communications, positive members of staff, sore responsive, and have their customers’ interests at heart. Reviewed on: 3rd August 2024

Cheapest on compare insurance site

Cheapest on compare insurance site Reviewed on: 3rd August 2024

Ease if Purchase

Simple online process to take out insurance providing excellent combined home insurance at good value for money. Reviewed on: 3rd August 2024

When contacting the team they were very helpful and...

When contacting the team they were very helpful and explained the process brilliantly of how making a claim works. The initial policy was far more competitive than any other at the time of renewal. Reviewed on: 3rd August 2024

I have never claimed with these but the price was wa...

I have never claimed with these but the price was way cheaper than everyone else gor same type of insurance. Reviewed on: 3rd August 2024

easy and straight forward to join.

It was easy and straight forward to join and although I haven't needed to use my policy as yet the cost is very good. Reviewed on: 3rd August 2024

Good comprehensive cover at a good price.

Good comprehensive cover at a good price. Reviewed on: 3rd August 2024

Great price and easy to set up.

Great price and easy to set up. Easy to manage online. Excellent customer service. I would definitely recommend this company. Reviewed on: 3rd August 2024

Good value and easy to deal with

Good value and easy to deal with Reviewed on: 3rd August 2024

Great product

Easy to take out policy great price and service Reviewed on: 3rd August 2024

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