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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Excellent value for the money

Easy to deal with and so much cheaper then other companies Reviewed on: 15th September 2022

Competitive prices

I can't find a better deal for my home insurance and have been with Policy Expert for a few years now. They keep you up to date with good communication without spamming you. Reviewed on: 15th September 2022

good prices

Cheaper than any other comparable quote that I could find. Reviewed on: 15th September 2022

Mrs m wilson

I have both my house and car insurance with policy expert for several continues years - They are not only efficient but also have patience with the older generation by taking time to explain the policy in great detail at our speed and also making sure by encouraging us by prompting us should we may have forgot to ask - enshouring we have understood what we are signing up to - ( not being pressurised ) so we have an pleasure experience Reviewed on: 15th September 2022

No problems

Having already been a customer for car insurance I was fairly confident that the “home” policy would be easy to understand. This I think is most important when buying insurances on-line. Policy Expert gives me that confidence Reviewed on: 15th September 2022

Easy

Straight-foward website for getting a quote Reviewed on: 15th September 2022

Simple and strait forward

Simple and strait forward covered all i needed in my home insurance at cost i could afford will defiantly renew with them Reviewed on: 15th September 2022

Fantastic

No messing , easy to set up and all documentation was sorted asap. Reviewed on: 15th September 2022

Happy customer!

Great service and customer care. Now have car insurance too Reviewed on: 15th September 2022

Excellent service

Very nice and friendly to deal with. Also explained all questions clearly Reviewed on: 15th September 2022

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