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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

good price and clear communication.

Thankfully I have not had to make a claim but the price was good and communication was clear. Reviewed on: 1st September 2022

Great cover for a great price

Customer service has been great when setting up our policy and sorting our move. Cover is good and well priced. Reviewed on: 1st September 2022

Easy

Easy to set up, the website is easy to navigate and it’s all painless with no long winded phone calls repeating information highly recommended Reviewed on: 1st September 2022

Comprehensive and cleaf

I like Policy Expert because they're upfront with their prices and charges. Reviewed on: 1st September 2022

Quick to apply

Needed to apply quickly due to exchange and very easy to do so. Reviewed on: 1st September 2022

Good value

Excellent value and saved loads on renewal for same benefits of renewal quote from old insurer Reviewed on: 1st September 2022

Best price found for product

Very easy to set up and access docs Reviewed on: 1st September 2022

Competitive prices

Agents very knowledgeable and polite. Reviewed on: 1st September 2022

Excellent service and great deal

Provided the cheapest quote for what I needed, were professional and friendly - perfect. Reviewed on: 1st September 2022

Home insurance

I was shopping around at renewal for my annual building and contents insurance. Using a search engine, I found this company, and had a very favourable quote, to which I accepted. All good and plain sailing! Good deal. Reviewed on: 1st September 2022

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